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Elements and Performance Criteria

  1. Liaise with printers
  2. Prepare rate notice forms
  3. Prepare instalment billing issues
  4. Liaise with printers
  5. Prepare rate notice forms
  6. Prepare instalment billing issues

Evidence Required

Overview of assessment requirements

A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria The knowledge and skill requirements described in the Range Statement must also be demonstrated For example knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated

Critical aspects of evidence to be considered

The demonstrated ability to

liaise with printers

determine job requirements incorporating relevant developments in technology

design rate notices and information in accordance with statutory requirements

proofread to ensure rate notices are accurate

ensure that rate notices are clear in plain English and minimise the chances of misinterpretation

prepare instalment billing issues that are error free

Context of assessment

Competency is demonstrated by performance of all stated criteria with particular attention to the critical aspects and the knowledge and skills elaborated in the Evidence Guide and within the scope of the Range Statement

Assessment must take account of the endorsed Assessment Guidelines in the Local Government Training Package

Assessment of performance requirements in this unit should be undertaken in an actual workplace or simulated environment

Assessment should reinforce the integration of the key competencies for the particular AQF level Refer to the key competency levels at the end of this unit

Relationship to other unitsprerequisite or corequisite units

To enable holistic assessment this unit may be assessed with other units that form part of the job role

Method of assessment

The following assessment methods are suggested

observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies

written andor oral questioning to assess knowledge and understanding

completion of workplace documentation

thirdparty reports from experienced practitioners

completion of selfpaced learning materials including personal reflection and feedback from trainer coach or supervisor

Evidence required for demonstration of consistent performance

Evidence should be collected over a set period of time that is sufficient to include dealings with an appropriate range and variety of situations

Resource implications

The learner and trainer should have access to appropriate documentation and resources normally used in the workplace including access to a workplace or simulated case study that encompasses resources such as

copies of relevant legislation

council policies and procedures


Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Job requirements may include:

payment details

covering letter

quantities

wording

microlines

lasering

electronic billing notices.

Printers may be:

internal

external.

Design may be:

clear with changes explained in inserts.

Legislation and regulations refer to:

local government legislation and regulations.