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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Communicate with animal owners and the public about animal care and control issues
  2. Issue warnings and infringements to offending animal owners
  3. Investigate dog attacks on persons and other animals
  4. Undertake appropriate checks with other council personnel
  5. Attend to appropriate court proceedings

Evidence Required

Overview of assessment requirements

A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria The knowledge and skill requirements described in the Range Statement must also be demonstrated For example knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated

Critical aspects of evidence to be considered

Legal expectations are communicated to community and animal owners

Correct procedures are followed in issuing warnings and infringement notices collecting evidence of offences and preparing for court proceedings as arbiter or prosecutor

Impounding of animals is used appropriately with respect to potential legal ramifications

Available records and databases are used and maintained correctly to preserve integrity of proceedings

Appropriate support is sought from other council staff legal staff or advisers

Context of assessment

On the job or in a simulated work environment May be supported by written or oral examination

Method of assessment

The following assessment methods are suggested

observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies

written andor oral questioning to assess knowledge and understanding

completion of workplace documentation

thirdparty reports from experienced practitioners

completion of selfpaced learning materials including personal reflection and feedback from trainer coach or supervisor

Evidence required for demonstration of consistent performance

Evidence will need to be gathered over time across a range of variables

Resource implications

Access to a workplace or simulated case study that encompasses

processes

techniques

equipment


Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Complaints may include:

formal and informal

general nuisance or specific occurrence

disputes of fact or legal interpretation

public and private property issues

noise, aggression or danger

Community education programs may include:

specific to problem or generic

community

school

interest groups

Legislation may include:

state or local acts

by-laws regarding animal or reptile care and control, including powers of appointed officers

Warnings, infringement notices or disposal of animals may include:

specifications of legislation, policy, legal process serving and acknowledgement of warnings

formality of process

progressive discipline procedures

disposal and euthanasia techniques

Investigation may include:

at incident site

from records and statements

witness interviews

use of technical support and database information

rules of evidence

custody of exhibits