Elements and Performance Criteria
- Plan and implement work schedules
- Tasks and/or jobs are identified and prioritised according to work schedule
- Timelines, personnel and equipment are identified for each job and task
- Schedules are clearly communicated to crew or individuals
- Changes to schedules are implemented through reorganisation of priorities, with reasons being clearly conveyed to crew or individuals
- Priority of tasks is communicated to crew or individuals
- Tasks and/or jobs are discussed with crew or individuals and schedules are adjusted if necessary
- Monitor performance of tasks
- Required standard is effectively communicated to crew or individuals to ensure understanding of allotted task
- Instruction or technical support to achieve required standard is provided as necessary
- Standard of performance is monitored to ensure achievement of outcomes
- Feedback on performance is discussed with crew or individuals
- Completion times of tasks/jobs are monitored and scheduling is adjusted as appropriate
- Support development of crew or individuals
- Workload is discussed with crew or individuals on a regular basis
- Support mechanisms are explored and implemented to address issues
- Crew or individuals are supported to identify and resolve work-related issues
- Crew or individuals are supported to establish and maintain effective relationships with colleagues in line with the requirements of their work role
- Areas of tension or conflict in relationships are identified and steps are taken to address contributing factors and issues
- Mentoring, training and assessment is provided where required, to develop and enhance crew or individual skills and knowledge in line with work role requirements
- Trainee crew are supported in the completion of relevant training record books
- Provide leadership to crew
- Crew is assisted to identify and work towards goals and objectives in line with organisational values and directions
- Support and encouragement is provided to crew and steps are taken to maintain or improve cooperation and cohesiveness
- Barriers to crew effectiveness are identified and potential causes or factors contributing to these barriers are investigated
- Strategies are put in place to enhance team effectiveness by addressing identified barriers
- Monitor application of WHS/OHS
- Implementing work health and safety (WHS)/occupational health and safety (OHS) standards is monitored to ensure safety requirements are met
- Strategies for prevention or correction of problems are determined from the monitoring process
- Recommendations for prevention or correction of problems are made in order to achieve established standards
- Communicate with management, crew and individuals
- Control entry to confined spaces
- Requirement for confined space entry is identified
- Confined space entry permit and any limitations are identified according to organisational procedures
- Roles and responsibilities of crew members are confirmed according to organisational procedures
- WHS/OHS requirements are applied throughout control of the operation
- Entry and egress of the confined space are monitored and recorded according to work permit conditions and organisational procedures
- Communication and consultation with confined space entry team is maintained according to work permit conditions and organisational procedures
- Documentation and reports are completed according to organisational procedures