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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Allocate duties
  2. Provide learning and development activities
  3. Communicate effectively with crew and stakeholders
  4. Provide leadership within the crew
  5. Make effective decisions

Required Skills

Required Skills

Allocate assign and prioritise resources

Apply

decisionmaking techniques

assertiveness and leadership

Communicate

effectively on board and ashore

with other ships coast stations and VTS centres

to perform officer duties which may include communicating with a multilingual crew

Ensure that communications are clear and understood

Use and understand the IMO Standard Marine Communication Phrases IMOSMCP

Required Knowledge

Allocation assignment and prioritisation of resources

Assertiveness and leadership including motivation

Communication techniques and strategies

Decisionmaking techniques

Effective communication on board and ashore

English language to

communicate with other ships coast stations and VTS centres

perform officers duties which may include communicating with a multilingual crew

Principles and techniques involved in

performance management systems

assertiveness leadership motivation

teamwork

Risk management as the process of identifying potential negative events and developing plans to mitigate or minimise the likelihood of the negative event occurring andor the consequences if it does occur

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria the required skills and knowledge the range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the Elements Performance Criteria Required Skills Required Knowledge and include

developing effective planning documents

sharing an accurate understanding of current and predicted vessel status operational status and external environment with necessary crew members

demonstrating effective leadership behaviour and teamwork techniques

Context of and specific resources for assessment

Performance is demonstrated consistently over time and in a suitable range of contexts

Resources for assessment include access to

simulated situation where providing leadership to a crew including motivation and teamwork can be demonstrated

tools equipment and personal protective equipment currently used in industry

relevant regulatory and equipment documentation that impacts on work activities

range of relevant exercises case studies andor other simulated practical and knowledge assessments

appropriate range of relevant operational situations in the workplace

In both real and simulated environments access is required to

relevant and appropriate materials and equipment

applicable documentation including workplace procedures regulations codes of practice and operation manuals

Method of assessment

Practical assessment must occur in an

appropriately simulated workplace environment andor

appropriate range of situations in the workplace

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate to this unit

direct observation of the candidate providing leadership to a crew

direct observation of the candidate applying relevant WHSOHS requirements and work practices

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended

In all cases where practical assessment is used it should be combined with targeted questioning to assess Required Knowledge

Assessment processes and techniques must be appropriate to the language and literacy requirements of the work being performed and the capacity of the candidate


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below.

Performance expectations may include:

Documented key performance indicators (KPIs) for:

individuals

individuals and crew

Informal KPIs developed by the Master for:

individuals

individuals and crew

Development plan may include:

Capacity for inserting ongoing evaluation, review and input

Codes of conduct

Crew competencies

Crew roles and responsibilities

KPIs

Learning opportunities

Negotiated agreement with individual

Performance standards

Work allocation

Work health and safety (WHS)/occupational health and safety (OHS) requirements

Work outputs and processes

Potential and current issues and problems may include:

Appeals against formal decisions such as assessments

Bullying

Discrimination and harassment

Dispute between individuals or parties

Grievances

Injury rehabilitation

Perceived or actual relating to work:

roles, job design and allocation of duties

performance of self and others

Prejudice or racial vilification

Promotions

Stress or personal problems

Learning and development opportunities may include:

Career pathways

Coaching

Conference and seminar attendance

External study

Formal course participation

Induction

In-house training programs

Job rotation

Mentoring

On-the-job training

Secondment

Interpersonal skills and communication techniques may include:

Active listening

Constructive feedback

Control of voice and body language

Flexibility and willingness to negotiate

Non-verbal communication

Presenting options and consequences

Paraphrasing

Reflecting and summarising

Speaking clearly and concisely

Seeking feedback to check understanding

Showing awareness of cultural and social differences

Using language sensitively

Using positive, confident and cooperative language

Stakeholders may include:

Coast stations

Master

Other ships

VTS centres

Barriers to effective cross-cultural communication may include:

Assumptions

Cultural

First or preferred language

Level of skill and knowledge

Power imbalance

Racist and prejudiced attitudes

Socioeconomic

Stereotypes and generalisations

Structural

Teamwork may include:

Advantages and disadvantages

Individual and group behaviour

Team building

Team problem solving

Types of groups

Organisational goals may include:

Client service standards

Environmental management

Organisational service standards

WHS/OHS

Leadership and guidance strategies may include:

Delegation

Empowerment

Job design

Motivation

Process theories