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Elements and Performance Criteria

  1. Review continuous improvement practice
  2. Develop plan for enhancing improvement processes
  3. Implement enhanced improvement process

Required Skills

Required skills

problem solving and decision making

communication across all levels in an organisation

the ability to analyse current statesituation

the ability to analyse workplace strategy and vision statements and principles and to link these to current processes performance and indicators

Required knowledge

competitive manufacturing principles

competitive manufacturing tools their applications and limitations

methods of determining competency gaps

continuous improvement processes

types of KPIs and their impacts on performance

relationship between maintenance and continuous improvement

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Demonstrates skills and knowledge required to

critically review continuous improvement processes

In particular look for evidence of

ongoing review of processes

development of improvement plans

implementation of improvement plans

Context of and specific resources for assessment

Assessment may occur on the job or in an appropriately simulated environment Access is required to real or appropriately simulated situations including work areas materials and equipment and to information on workplace practices and OHS practices

Where applicable reasonable adjustment must be made to work environments and training situations to accommodate ethnicity age gender demographics and disability

Access must be provided to appropriate learning andor assessment support when required Where applicable physical resources should include equipment modified for people with disabilities

Method of assessment

Assessment must satisfy the endorsed assessment guidelines of the Manufacturing Training Package

Assessment methods must confirm consistency and accuracy of performance over time and in a range of workplace relevant contexts together with application of underpinning knowledge

Assessment methods must be by direct observation of tasks and include questioning on underpinning knowledge to ensure its correct interpretation and application

Assessment may be applied under project related conditions real or simulated and require evidence of process

Assessment must confirm a reasonable inference that competency is able not only to be satisfied under the particular circumstance but is able to be transferred to other circumstances

Assessment may be in conjunction with assessment of other units of competency where required

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and appropriate to the language and literacy capacity of the candidate and the work being performed


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Codes of practice/standards

Where reference is made to industry codes of practice, and/or Australian/international standards, the latest version must be used

Health, safety and environment (HSE)

All changes implemented should be at least neutral, or preferably beneficial, in their impact on health, safety and environment

Organisation

Organisation includes:

any part of a manufacturing or service organisation

companies, government bodies or other body of people aiming to produce a product to service a customer

Relevance

Relevance of KPIs includes:

appropriateness - did they lead to/encourage desirable performance

currency - are they still encouraging desirable performance

unintended consequences - do they lead to outcomes which are not desirable (even if some performance is desirable)

signal/noise - is the balance between desirable and undesirable outcomes strong and positive

Compare outcomes

Outcomes include comparing:

cost/benefit

timing

value chain implications

HSE issues

process reliability issues

benefit to customer/perceived customer value

Competitive philosophy

Competitive philosophy includes that body of knowledge and techniques which together guides an organisation towards achieving best practice in their processes and includes knowledge and techniques listed under various titles such as:

manufacturing practice

lean manufacturing

agile manufacturing

Required resources

Required resources include:

plant

materials (raw materials, components, work in progress, other consumables)

energy (heating, cooling, fuel)

people

skills

finances

feedback/visual factory resources

measuring equipment

Sustaining improvement

Improvement may be sustained by including it in:

standard procedures and work instructions

standard practice

other relevant documents and practices

Team leader

Team leader may include:

any person who may have either a permanent or an ad hoc role in facilitating the function of a team in a workplace