Elements and Performance Criteria
- Analyse a change
- Identify changes which have occurred
- Select a change or group of related changes to analyse
- Determine the initiation of the selected change
- Identify relevant metrics and predicted values for these metrics
- Gather data for these metrics prior to the change
- Gather data and information on the implementation of the change
- Gather data for these metrics after the change
- Survey all key metrics and identify any where variations may correlate with the change being analysed
- Discuss results of change with key stakeholders and identify other possible (qualitative or quantitative) results of the change
- Analyse this data to determine the results of the change
- Review results of change with stakeholders
- Identify trends over time in all relevant metrics
- Analyse correlated metrics to determine causal relationship
- Audit health, safety and environment (HSE) impacts as a result of the change
- Present information in a form understandable by stakeholders
- Discuss analysed information with relevant stakeholders
- Modify information based on stakeholder input as required
- Develop a consensus view of the result of the change which is supported by the information available
- Validate the consensus view with stakeholders
- Identify future improvements
- Discuss lessons learned from the change with stakeholders
- Capture key knowledge in accordance with systems and procedures
- Identify future improvements in collaboration with team members
- Validate identified changes with stakeholders
- Obtain sign off from process/system owner
- Start the process for implementing future improvements
- Check that the planned improvements are occurring
- Take action to sustain improvement by standardising