Elements and Performance Criteria
- Establish scope of value chain activity
- Study possible value stream improvements
- Arrange meeting with suitable representatives of the value stream members
- Agree opportunities for improvement and any current or anticipated restrictions
- Work with value stream representatives to determine root cause of restrictions
- Work with value stream member to identify possible solutions to problem
- Define outcomes from any proposed changes
- Develop a consensus approach to implementing improvements
- Determine benefits/costs to each value stream member from the proposed changes
- Decide whether the proposed improvements will result in a perceived improvement to the end customer
- Determine health, safety and environment (HSE) impacts as a result of the change
- Agree on proposed change/program of changes with all key stakeholders
- Obtain required approvals
- Measure and communicate gains
- Agree indicators/metrics of success of proposed changes
- Make arrangements to collect necessary data
- Make arrangements for the data to be analysed and presented in an agreed format to the agreed stakeholders
- Agree on the communication plan
- Liaise with stakeholders to implement changes as agreed and approved
- Review change