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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Identify learning from own organisation data.
  2. Identify learning from value chain data.
  3. Capture learning
  4. Apply learning to team/organisation.

Required Skills

Required skills

The required skills for the unit include

problem solving

root cause analysis

communication at all levels

use of organisation knowledge system

data manipulation

Required knowledge

The required knowledge for the unit include

competitive manufacturing principles

organisational goals and processes

continuous improvement

communication methods

root cause analysis

maths and statistics

expected range of performance for process

types of knowledge capture and retrieval systems and their applicability

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Assessment of this unit should demonstrate competence in an operatingprocessingwork environment The unit will be assessed in as holistic a manner as is practical and may be integrated with the assessment of other relevant units of competency Assessment will encompass a range of situations which may be typical or atypical

Evidence may be acquired from activities actually undertaken in the workplace or from workplace based projects which have been designed to provide the required evidence and also provide some benefit to the employing organisation

This unit of competency includes a body of knowledge which will be assessed through questioning andor other techniques which provide evidence of the required knowledge

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Competence must be demonstrated in the ability to recognise extract and record learning from workplace generated data In particular look for evidence of

translation of data into useful information

ongoing additions to the learning system

use of the learning system

Context of and specific resources for assessment

Assessment will require access to a workplace over an extended period of time or a suitable method of gathering evidence of competency over a range of situations A bank of scenarioscase studieswhat ifs will be required as will a bank of questions which will be used to probe the reasoning behind the observable actions

Method of assessment

It may be appropriate to assess this unit concurrently with other relevant units

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and appropriate to the oracy language and literacy capacity of the assessee and the work being performed

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Data systems

Data systems to include HSE and maintenance systems along with process and quality systems

Codes of practice/ standards

Where reference is made to industry codes of practice, and/or Australian/international standards, the latest version must be used.

Health, safety and environment (HSE)

All changes implemented are expected to be at least neutral, or preferably beneficial, in their impact on health, safety and environment.

Data

Data may come from any or all of a range of internal and value chain sources including:

Statistical Process Control (SPC) processes

6 sigma processes

Quality processes

plant instrumentation and control data

Causes of data events

Data events need to be analysed to separate causes of changes in data from those which may coincidentally be chronologically correlated.

Performance not to expectation/norm

Performance outside the normal range (good or bad) may be expected to have an assignable cause which when identified can add to knowledge.

Other value stream members

Other value stream members includes internal and external suppliers and customers

Learning

Learning is something which can be passed on and is a recordable event or method etc. which leads to change in practice

Systems for the capture of knowledge

Systems for the capture of knowledge may be paper based electronic or other and may include:

clip boards on the line

problem solving templates

procedures templates

white boards/other notice boards

data bases and other electronic records

incident reports

maintenance requests

They may have as part of them a method of knowledge retrieval and possibly of searching, filing and cataloguing

Record

Appropriate records include systems which ensure knowledge:

is not just retained by an individual

is available to others

survives beyond the departure of individual

has an allocated a level of importance.

Stakeholders

Stakeholders include work team members, value chain members as well as other stakeholders.