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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Ensure corrective actions are implemented.
  2. Verify systems support improvement
  3. Audit the change

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge the range statement and the assessment guidelines for this training package

Overview of assessment requirements

The person will be able to point to improvements which have been made where they have been active in designing and implementing systems for sustaining the improvement

What critical aspects of evidence are required to demonstrate competency in this unit

Evidence of having sustained improvements in the workplace and of reviewing these improvements for their real impact

In what context should assessment occur

Assessment will need to occur in a workplace where improvements are occurring or where specific improvement projects are undertaken for the purpose of providing evidence of competence among other aims

The unit may also be assessed on a project basis in a simulated environment

Are there any other units which could or should be assessed with this unit or which relate directly to this unit

This unit may be assessed concurrently with appropriate units on continuous improvement

This unit relates to a team leader ensuring that their team sustains improvements MSACMSA Sustain process improvements is a lower level unit for a persons own area of responsibility

This unit relates to a team leader ensuring that their team sustains improvements. MSACMS201A Sustain process improvements is a lower level unit for a person's own area of responsibility.

What method of assessment should apply

Assessors must be satisfied that the person can consistently perform the unit as a whole as defined by the elements performance criteria skills and knowledge A holistic approach should be taken to the assessment

Assessors should gather sufficient fair valid reliable authentic and current evidence from a range of sources Sources of evidence may include direct observation reports from supervisors peers and colleagues project work samples organisation records and questioning Assessment should not require language literacy or numeracy skills beyond those required for the unit

The assessee will have access to all techniques procedures information resources and aids which would normally be available in the workplace

The method of assessment should be discussed and agreed with the assessee prior to the commencement of the assessment

What evidence is required for demonstration of consistent performance

Evidence should be available from multiple small changes or from a large change which has had multiple facets implemented over a period of some months

What are the specific resource requirements for this unit

Access to a workplace implementing competitive manufacturing strategies or where improvement projects can be conducted and relevant records is required No other specific resources are required


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Systems

Systems is used to mean any/all of the equipment, process, procedures and work practices that are used to produce the product.

A term often used in this context is:

Kaizen - the philosophy of continual improvement, that every process can and should be continually evaluated and improved in terms of time required, resources used, resultant quality, and other aspects relevant to the process.

Procedures

Procedures include all work instructions, standard operating procedures, formulas/recipes, batch sheets, temporary instructions and similar instructions provided for the smooth running of the plant. They may be written, verbal, computer based or in some other form.

For the purposes of this Training Package, 'procedures' also includes good operating practice as may be defined by industry codes of practice (e.g. Good Manufacturing Practice (GMP), Responsible Care) and government regulations.

Improvement

Improvement procedures in some enterprises are also known by baka-yoke which is a manufacturing technique of preventing mistakes by designing the manufacturing process, equipment and tools so that an operation literally cannot be performed incorrectly. An attempt to perform incorrectly, as well as being prevented, is usually met with a warning signal of some sort. The term poka-yoke is sometimes referred to as a system where only a warning is provided.

Improvements may be sustained by use of technology so that it is impossible to do the job any other way. However, improvements may also be sustained by changes to process or procedures or other changes to the manufacturing system which, if followed, will sustain the change and this unit may be applied to all these situations.

Measuring performance

Measuring performance is not used literally and may mean the personal taking of measurements, or it may mean arranging for measurements to be taken/made by appropriate personnel. The interpretation of the measurements however is to be undertaken personally.