Required skills

problem solving

statistical control

planning

communication

Required knowledge

data collection methods

data processing techniques required

basic variability and normal distribution

recognition of identifiable causes in accordance with procedures

causes of different types of identifiable causes as defined by procedures

actions to be taken for the different causes

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge the range statement and the assessment guidelines for this training package

Overview of assessment requirements

The person performing this unit would be expected to collect the correct data at the required frequency perform the required manipulations on the data and then recognise assignable causes and take the required action which may just be reporting

What are the specific resource requirements for this unit

Access to a work place utilising either sigma or sigma is required Where it is necessary to use synthetic information for assessment purposes then a bank of such information should be created

What critical aspects of evidence are required to demonstrate competency in this unit

Evidence should be available of data collected and processed There may also be evidence of assignable causes recognised and action taken There should not be evidence of assignable causes ignored

In what context should assessment occur

Assessment will need to occur in a workplace implementing either sigma or sigma

Are there any other units which could or should be assessed with this unit or which relate directly to this unit

This unit may be assessed concurrently with a continuous improvement or a quality unit

This unit is related to

MSACMTA Undertake process capability improvements and

MSACMT450A Undertake process capability improvements, and

MSACMTA Determine and improve process capability

MSACMT650A Determine and improve process capability

which apply to the intermediate and highest skill levels in CM respectively

It may also be appropriate to relate this unit to MEMB Perform basic statistical quality control

It may also be appropriate to relate this unit to MEM15001B Perform basic statistical quality control

and possibly also MEMB Perform advanced statistical quality control where the person is required to perform statistical manipulations ie where these are not done automatically for the person eg by a computer system

and possibly also MEM15008B Perform advanced statistical quality control where the person is required to perform statistical manipulations (i.e. where these are not done automatically for the person eg by a computer system).

What method of assessment should apply

Assessors must be satisfied that the person can consistently perform the unit as a whole as defined by the Elements Performance Criteria skills and knowledge A holistic approach should be taken to the assessment

Assessors should gather sufficient fair valid reliable authentic and current evidence from a range of sources Sources of evidence may include direct observation reports from supervisors peers and colleagues project work samples organisation records and questioning Assessment should not require language literacy or numeracy skills beyond those required for the unit

The assessee will have access to all techniques procedures information resources and aids which would normally be available in the workplace

The method of assessment should be discussed and agreed with the assessee prior to the commencement of the assessment

What evidence is required for demonstration of consistent performance

Evidence of the routine collection and processing of data should be available from the workplace Consistent interpretation of information should also be available from the workplace although this may need to be supplemented with synthetic data as above The interpretation of multiple assignable causes is more important that the consistent interpretation of one type of assignable cause

Six sigma

Three sigma

Procedures

Random variation

Identifiable cause