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Elements and Performance Criteria

  1. Assess own work
  2. Assess quality of received component parts/materials
  3. Measure parts/materials
  4. Record information on production indicator
  5. Investigate causes of quality deviations

Required Skills

Required skills

interpret work instructions specifications standards and patterns appropriate to the assessees work

carry out relevant visual inspections of materials component parts and final products

carry out relevant physicalchemical measurements or tests

maintain accurate work records in accordance with procedures

carry out work in accordance with OHS policies and procedures

meet work specifications

communicate effectively within defined workplace procedures

interpret and apply defined procedures

Required knowledge

relevant quality standards policies and procedures

relevant production processes materials and products

basic characteristics of materials used in the relevant production processes

safety and environmental aspects of relevant production processes

relevant measurement techniques and quality checking procedures

workplace procedures

reporting procedures

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge the range statement and the assessment guidelines for this training package

Overview of assessment requirements

Competence should be demonstrated in the appropriate work context dependent on the level of responsibility being exercised

Work is assessed in accordance with enterprise quality standards relevant statutory requirements organisation insurance requirements OHS legislation manual handling procedures and relevant health regulations

What are the specific resource requirements for this unit

Access to real or appropriately simulated production situations including areas materials equipment and information on work specificationspatterns relevant safety procedures and regulations quality standards organisation procedures and customer requirements

What critical aspects of evidence are required to demonstrate competency in this unit

Assessment must confirm appropriate knowledge and skills to

interpret relevant work instructions standards and specifications appropriate to the assessees work

check and measure the relevant quality parameters

interpret the results of quality checks in terms of specifications patterns and work standards

take required action where standards of materials component parts final product or work processes are found to be unacceptable

maintain accurate records

In what context should assessment occur

Assessment may occur on the job or in an appropriately simulated environment

Are there any other units which could or should be assessed with this unit or which relate directly to this unit

This unit may be assessed in conjunction with the other relevant units

In some contexts it may be necessary to use specific measuring equipment to check the quality and this may required competence in using that equipment Where that is the case it is appropriate to assess this unit in conjunction with that other relevant unit

What method of assessment should apply

Assessors must be satisfied that the person can consistently perform the unit as a whole as defined by the elements Performance Criteria skills and knowledge A holistic approach should be taken to the assessment

Assessors should gather sufficient fair valid reliable authentic and current evidence from a range of sources Sources of evidence may include direct observation reports from supervisors peers and colleagues project work samples organisation records and questioning Assessment should not require language literacy or numeracy skills beyond those required for the unit

The assessee will have access to all techniques procedures information resources and aids which would normally be available in the workplace

The method of assessment should be discussed and agreed with the assessee prior to the commencement of the assessment

What evidence is required for demonstration of consistent performance

Applies underpinning knowledge and skills when

interpreting work instructions specifications standards and patterns appropriate to the assessees work

describing consequences

completing tasks

identifying improvements within defined procedures

applying safety precautions relevant to the task

assessing operational capability of specified equipment used and work processes

Shows evidence of application of relevant workplace procedures including

quality procedures

hazard policies and procedures including codes of practice relevant to their job within defined procedures

job procedures and work instructions

waste pollution and recycling management processes within defined procedures

action taken promptly accidents and incidents reported in accordance with statutory requirements and enterprise procedures

recognises and adapts appropriately to cultural differences in the workplace including modes of behaviour and interactions among staff and others in accordance with workplace procedures

work completed systematically with attention to detail without damage to goods equipment or personnel

What evidence is required for demonstration of consistent performance

Applies underpinning knowledge and skills when

interpreting work instructions specifications standards and patterns appropriate to the assessees work

describing consequences

completing tasks

identifying improvements within defined procedures

applying safety precautions relevant to the task

assessing operational capability of specified equipment used and work processes

Shows evidence of application of relevant workplace procedures including

quality procedures

hazard policies and procedures including codes of practice relevant to their job within defined procedures

job procedures and work instructions

waste pollution and recycling management processes within defined procedures

action taken promptly accidents and incidents reported in accordance with statutory requirements and enterprise procedures

recognises and adapts appropriately to cultural differences in the workplace including modes of behaviour and interactions among staff and others in accordance with workplace procedures

work completed systematically with attention to detail without damage to goods equipment or personnel


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Work site environment

Work may be conducted in a large scale production or small business situation.

Quality parameters

Quality parameters may include:

finish

size

durability

product variations

materials

alignment

colour

damage and imperfections.

Quality checks

Quality checks may include:

visual inspection

physical measurements

chemical tests

checks against patterns, templates and guides.

Measure

Measure includes those measurements which may be taken by the employee in the work place/at their work station.

Procedures

Procedures include all work instructions, standard operating procedures, formulas/recipes, batch sheets, temporary instructions and similar instructions provided for the operation of the plant. They may be written, verbal, computer based or in some other form.

For the purposes of this Training Package, 'procedures' also includes good operating practice as may be defined by industry codes of practice (eg Good Manufacturing Practice (GMP), Responsible Care) and government regulations.

Indicators of production performance

Indicators of production performance include things like number of items/production rate, delays and causes of delays (where known) and other information as specified in the procedures.

Data entry/recording

Data entry/recording may include:

keyboard

written (including ticks or signs)

verbal.

Sources of information/ documents

Sources of information/documents may include:

quality and Australian standards and procedures

work instructions, patterns, designs and recipes

organisation work procedures

manufacturer instructions for materials and equipment

organisational or external personnel

customer requirements.

Investigate and report

Investigate and report in this unit is used to mean following set procedures defined for such investigations.

These procedures could include verbal instructions, documented procedures or other quality procedures as implemented within an enterprise or work environment.

Workplace context

Work organisation procedures and practices relating to the manufacture and quality outcomes for products.

Conditions of service, legislation and industrial agreements including:

workplace agreements and awards

Federal or State/Territory legislation

standard work practice.

Reporting/communication

Reporting/communication may include verbal and written communication in accordance with organisational policies and procedures.

Communication may be oral, written or visual and can include simple data.

Being responsible for the maintenance of own work quality

Being responsible for the maintenance of own work quality may include being required to contribute to the quality improvement of team or section output, where necessary, in accordance with workplace procedures.

Safety, environmental, housekeeping and quality are as specified by materials/machine/equipment manufacturers, regulatory authorities and the enterprise.

Applicable regulations and legislation

Applicable regulations and legislation may include:

Occupational Health and Safety (OHS) legislation relevant to workplace activities

workers' compensation legislation.