Required skills

analysis

problem solving

communication

documenting

Required knowledge

root cause analysis methodology

indicators of a problem

principles of the process sufficient to undertake a RCA and propose solutions

use of relevant analysis tools eg causeeffect diagrams Pareto charts W

The Evidence Guide describes the underpinning knowledge and skills that must be demonstrated to prove competence it is essential for assessment and must be read in conjunction with the performance criteria the range statement and the assessment guidelines of the relevant training package

Overview of assessment requirements

The competent operator will be able to recognise problems in their process and undertake a root cause analysis either alone or with assistance and propose permanent solutions

What are the specific resource requirements for this unit

Access to an organisation using root cause analysis

What critical aspects of evidence are required to demonstrate competency in this unit

Evidence of root cause analyses undertaken should be available

In what context should assessment occur

Assessment will need to occur in an organisation implementing root cause analysis or by simulation or project

Are there any other units which could or should be assessed with this unit or which relate directly to this unit

This unit could be assessed concurrently with other units dealing with the improvement of the process

This unit could be coassessed and delivered with

MSAPMSUPA Use structured problem solving tools

MSAPMSUP390A Use structured problem solving tools

MEMB Perform basic statistical quality control

MEM15001B Perform basic statistical quality control.

This unit is related to MSACMTA Implement a predictive maintenance strategy as root cause analysis is one tool used in predictive maintenance

This unit is related to MSACMT281A Implement a predictive maintenance strategy as root cause analysis is one tool used in predictive maintenance.

What method of assessment should apply

Assessors must be satisfied that the person can consistently perform the unit as a whole as defined by the Elements Performance Criteria skills and knowledge A holistic approach should be taken to the assessment

Assessors should gather sufficient fair valid reliable authentic and current evidence from a range of sources Sources of evidence may include direct observation reports from supervisors peers and colleagues project work samples organisation records and questioning Assessment should not require language literacy or numeracy skills beyond those required for the unit

The assessee will have access to all techniques procedures information resources and aids which would normally be available in the workplace

The method of assessment should be discussed and agreed with the assessee prior to the commencement of the assessment

What evidence is required for demonstration of consistent performance

Generally a range of root cause analysis activities will be required in order to generate sufficient evidence

Root cause

Cause tree

Uptime

Appropriate techniques/charts

Overall Equipment Efficiency (OEE)