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Elements and Performance Criteria

  1. Obtain required data
  2. Analyse information
  3. Improve process capability

Required Skills

Required skills

mathematical

statistical methods

communication

negotiation

planning

analysis

problem solving

teamwork

computer operation

Required knowledge

data collection methods

data processing techniques required

variability and normal distribution

three sigma or six sigma processes as relevant

random and nonrandom results recognition of assignable causes

causes of different types of nonrandom results

causes of random variation

process understanding sufficient to translate the data into variations in the process and determine methods of controlling them

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria required skills and knowledge the Range Statement and the Assessment Guidelines for this Training Package

Overview of assessment requirements

The person should be able to analyse a process and recalculate process capabilitytrial limits after changes have been made

What critical aspects of evidence are required to demonstrate competency in this unit

Evidence should be available of the analysis of process information and the recalculation of process capabilitytrial limits The improvements made may be as a result of continuous improvement with the process capability being recalculated periodically or the improvement may be as a result of an improvement project with the process capability recalculated as part of that project

In what context should assessment occur

Assessment may occur in an organisation which uses process capability to monitor its process and as a tool for improving its process or may occur using a specific projectprojects to improve process capability

Are there any other units which could or should be assessed with this unit or which relate directly to this unit

This unit may be assessed concurrently with a continuous improvement unit

This unit is related to

MSACMTA Monitor process capability and

MSACMT250A Monitor process capability, and

MSACMTA Determine and improve process capability which apply to the lower and higher skill levels in CM respectively

MSACMT650A Determine and improve process capability which apply to the lower and higher skill levels in CM respectively.

It may also be appropriate to relate this unit to MEMB Perform advanced statistical quality control where the person is required to perform statistical manipulations ie where these are not done automatically for the operator eg by a computer system

It may also be appropriate to relate this unit to MEM15008B Perform advanced statistical quality control where the person is required to perform statistical manipulations (i.e. where these are not done automatically for the operator e.g. by a computer system).

What method of assessment should apply

Assessors must be satisfied that the person can consistently perform the unit as a whole as defined by the elements performance criteria skills and knowledge A holistic approach should be taken to the assessment

Assessors should gather sufficient fair valid reliable authentic and current evidence from a range of sources Sources of evidence may include direct observation reports from supervisors peers and colleagues project work samples organisation records and questioning Assessment should not require language literacy or numeracy skills beyond those required for the unit

The assessee will have access to all techniques procedures information resources and aids which would normally be available in the workplace

The method of assessment should be discussed and agreed with the assessee prior to the commencement of the assessment

What evidence is required for demonstration of consistent performance

This should normally be a routine part of the team leaders job Where improvements result from a continuous improvementkaizen process then a few rounds of improvement and capability recalculation should be required as evidence of competence Where the improvements results from an improvement project and this is a complex project and includes the recalculation and implementation of the revised process capability then one project may be provide sufficient evidence

What are the specific resource requirements for this unit

Access to an organisation using process capability to control and improve its process


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Six sigma (6s)

Six sigma is a statistical tool for recording defects and determining capability. Six sigma limits equate to 3.4 defects per million opportunities for each product or service transaction. Six sigma is also used as a general term covering a competitive manufacturing approach. Six sigma training typically covers several units of competency in this Training Package.

Three sigma (3s)

Traditional statistical process control uses three sigma limits which equates to 3 defects per thousand opportunities for each product or service transaction.

Procedures

Procedures include all work instructions, standard operating procedures, formulas/recipes, batch sheets, temporary instructions and similar instructions provided for the smooth running of the plant. They may be written, verbal, computer based or in some other form.

For the purposes of this Training Package, 'procedures' also includes good operating practice as may be defined by industry codes of practice (e.g. Good Manufacturing Practice (GMP), Responsible Care) and government regulations.