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Elements and Performance Criteria

  1. Identify an area requiring improvement
  2. Apply DMAIC process
  3. Review and confirm improvement.

Evidence Required

The Evidence Guide describes the underpinning knowledge and skills that must be demonstrated to prove competence It is essential for assessment and must be read conjunction with the performance criteria the range statement and the assessment guidelines of the relevant Training Package

Overview of assessment requirements

Assessment should confirm the ability to apply simple six sigma techniques in a manufacturing environment

What critical aspects of evidence is required to demonstrate competency in this unit

Evidence of applying all of the DMAIC stages to a manufacturing improvement project simple six sigma undertaken should be available

In what context should assessment occur

Assessment will need to occur in an organisation implementing six sigma or by project The project should be clearly defined Work on the project can be undertaken as part of a team However the individual skills and knowledge of the person undertaking the unit must be able to be separately assessed

Are there any other units which could or should be assessed with this unit or which relate directly to this unit

This unit could be assessed concurrently with other units dealing with six sigma type work andor change management Depending on the project and the nature of the manufacturing operation the following units may be able to be assessed with this unit

MSACMTA Undertake process capability improvements

MSACMT450A Undertake process capability improvements

MSACMSA Ensure process improvements are sustained

MSACMS401A Ensure process improvements are sustained

MSACMC Lead change in a manufacturing environment

MSAPMA Use structured problem solving tools

MSAPM290A Use structured problem solving tools

What method of assessment should apply

Assessors must be satisfied that the person can consistently perform the unit as a whole as defined by the elements performance criteria skills and knowledge A holistic approach should be taken to the assessment

Assessors should gather sufficient fair valid reliable authentic and current evidence from a range of sources Sources of evidence may include direct observation reports from supervisors peers and colleagues project work samples organisation records and questioning Assessment should not require language literacy or numeracy skills beyond those required for the unit

The assessee will have access to all techniques procedures information resources and aids which would normally be available in the workplace

The method of assessment should be discussed and agreed with the assessee prior to the commencement of the assessment

What evidence is required for demonstration of consistent performance

Generally a number of small six sigma projects undertaken or active involvement in some larger six sigma projects would be required to generate sufficient evidence

What are the specific resource requirements for this unit

Access to an organisation using six sigma


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

DMAIC

DMAIC is a structured improvement process involving the following stages:

define

measure

analyse

improve

control and standardise

Define

Definition of the project to include:

'as is' process map

defining benefits from the project

problem statement

goal statement

project scope

Measurements

Measurements may include:

identification of key measures/attributes

sampling schedule for project

Analyse

Analyse may include:

statistical analysis of data

root cause analysis

use of various problem solving/analysis tools

Improvement

Improvement may include:

generation and testing of improvements

selection of appropriate improvements

Control and standardise

Control and standardise may include:

documenting

transferring ownership of improved process