Elements and Performance Criteria
- Prepare for internal audit
- Analyse brief to determine the scope and detailed requirements of the planned audit
- Identify procedures and/or the work area to be audited, and collect relevant documentation
- Brief relevant personnel and allocate roles and responsibilities
- Develop a detailed audit plan in consultation with relevant personnel
- Develop a checklist to identify conformance and non-conformance
- Conduct audit
- Explain the components of the quality system and work area to be audited
- Collaborate with relevant personnel to maximise continuous improvement and ownership of the audit process
- Collect sufficient evidence to identify non-conforming aspects of the quality systems
- Analyse evidence to identify suitable corrective actions
- Report findings
- Complete corrective actions
- Develop and implement an action plan to improve the quality system
- Consult with relevant personnel regarding the necessary strategies to improve the quality system
- Evaluate and report the effectiveness of the corrective action after an agreed time interval
- Ensure that relevant certification is maintained