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Elements and Performance Criteria

1. Identify applications of computer or data system for work role
2. Identify data and information available from the system and its application to work role
3. Identify data from work role which needs to be entered in the system

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.
Regulatory framework	The latest version of all legislation, regulations, industry codes of practice and Australian/international standards, or the version specified by the local regulatory authority, must be used, and include one or more of the following: legislative requirements, including work health and safety (WHS) privacy and intellectual property (IP) industry codes of practice and guidelines environmental regulations and guidelines Australian and other standards licence and certification requirements
Procedures	All operations must be performed in accordance with relevant procedures. Procedures are written, verbal, visual, computer-based or in some other form, and include one or more of the following: organisation procedures relevant to data systems, data security, record keeping, privacy, internet usage and IP manufacturers’ manuals emergency procedures work instructions standard operating procedures (SOPs) safe work method statements (SWMS) formulas/recipes batch sheets temporary instructions any similar instructions provided for the smooth running of the organisation
Computers or data systems	Computers or data systems are used for one or more of the following: electronic documents (typically Word, Excel, email and similar) safety, safety data and injury reporting orders, purchasing, stock levels and scheduling stock control, stores, warehousing and logistics materials hazards, labelling, materials identification and material safety data sheets (MSDSs) batch data, schedules, production planning and operations planning product quality, statistical control, production trends and quality control maintenance, maintenance planning, procedures and spare parts
Equipment	Equipment includes one or more of the following: computers and stationary terminals/kiosks (stand alone and/or networked) mobile terminals and handheld devices smartphones and tablets printers mouse and keyboard facsimile equipment onboard terminals scanners bar coders
Software applications	Software applications include one or more of the following: email internet or intranet word processing, database and/or spreadsheet programs company/process-specific software
Documents	Documents include one or more of the following: work orders work instructions/SOPs email faxes memos tables standard letters standard reports
Hazards	Hazards include one or more of the following: ergonomics and posture repetition strain injuries glare from monitor screens damaged cables or connections strains or injuries moving computer equipment other hazards that might arise in the job/work environment
Routine problems	Routine problems must be resolved by applying known solutions. Routine problems are predictable and include one or more of: software problems, such as unable to access file, find correct page, send mail or input data loose or disconnected cables 'frozen' screens faulty monitors keyboard problems Known solutions are drawn from one or more of: procedures training remembered experience Non-routine problems must be reported according to relevant procedures.

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and must include the ability to:

use computers or data systems to locate and access information and/or data to meet job requirements

edit information and/or input data electronically using one or more of:

keyboard

mouse

stylus

touchscreen

check that edits/data entry are accurate and complete

locate files (in file directory) or generate reports (within software) relevant to job

apply procedures, as required, for:

log in/log out (and password protection)

back-up

security (e.g. anti-virus)

intellectual property (IP)/security

apply known solutions to routine problems.

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Knowledge Evidence

Evidence must be provided that demonstrates knowledge of:

organisational procedures, including those covering:

data systems and data security

record keeping

privacy

IP

use of internet

safety, emergency and hazard control

relevant organisation standard operating procedures (SOPs)

ergonomics of using computers and related equipment

scope and range of available data relevant to work role

routine problems that may arise and how to identify causes

types and application of software relevant to work role.

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