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Elements and Performance Criteria

Required Skills

Required skills

Required skills include

conducting situation analysis

interpreting and manipulating data

determining and managing risk

applying decision making in a complex environment including contingency assessment and adjustment of decision process to match changes in speed scope or complexity of non conformance

communicating complex information at all levels

applying formal problemsolving techniques including root cause analysis

consulting and negotiating with internal and external stakeholders

drafting reports

Required knowledge

Required knowledge includes

process and changes which occur at each step in selected value chain

principles of sustainability

causes of adverse ecological impacts and methods of controllingreducing them

causes of adverse social impacts and methods of controllingreducing them

causes of adverse economic impacts and methods of controllingreducing them

root cause analysis

hierarchy of hazard control and its application to sustainability hazards

sustainability hierarchy

relevant legislation regulation and protocols government incentives and other initiatives

risk analysis and its application to sustainability risks

customer needs as distinct from wants

sources of additional resources

Evidence Required

Overview of assessment

A person who demonstrates competency in this unit must be able to plan for sustainability related nonconformances and implement appropriate responses to nonconformances including establishing priorities for immediate response and processes to establish root cause of the nonconformance

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessors must be satisfied that the candidate can competently and consistently apply the skills covered in this unit of competency in new and different situations and contexts Critical aspects of assessment and evidence include

analysing the situation

applying an appropriate quick fix

implementing an appropriate long term response

communicating the above as appropriate

Context of and specific resources for assessment

This unit of competency is to be assessed in the workplace or a simulated workplace environment

Assessment should emphasise a workplace context and procedures found in the candidates workplace

This unit of competency may be assessed with other relevant units addressing sustainability at the enterprise level or other units requiring the exercise of the skills and knowledge covered by this unit

The competencies covered by this unit would be demonstrated by an individual working alone or as part of a team

Method of assessment

In all cases practical assessment should be supported by questions to assess underpinning knowledge and those aspects of competency which are difficult to assess directly

Where applicable reasonable adjustment must be made to work environments and training situations to accommodate ethnicity age gender demographics and disability

The language literacy and numeracy demands of assessment should not be greater than those required to undertake the unit of competency in a worklike environment

Guidance information for assessment

Range Statement

Sustainability	Sustainability incorporates the three aspects of: survival of the ecology/physical environment (to manage the impact of the business to ensure the survival of the physical environment) economic viability (efficiency, cost and waste reduction and competitiveness to support survival of the business) social sustainability (to manage the impact of the business to ensure its continued survival within the community and the survival of the community)
Portion of the value chain	Value chain is the sequence of activities that a firm undertakes to create value/product (good or service). Portion of the value chain includes sections internal or external to the organisation.
Impact of non-conformance	Impact of non-conformance may have a wide range which might include: negligible impact fines or other organisation legal penalties personal fines, jail terms or other personal penalties court litigation or similar remediation costs loss of market share loss of brand viability loss of licence to operate
Other stakeholders	Other stakeholders may include, but are not limited to: regulatory bodies, such as local councils and environmental protection agencies customers/clients suppliers service suppliers
Responses	Responses include: the resources used in reaction to the non-conformance as well as the actual process/method of the response
Immediate response	Immediate response may not address long-term issues but simply aims to control the current situation and prevent escalation
Plan for conformance	Plan for conformance is to resume normal operations in such a way that there is sustainability conformance either because: the temporary situation has been corrected the process has been adapted to the permanent change in the environment
Sustainability issues of particular relevance	Sustainability issues of particular relevance include: particular sensitivities of the local ecology, such as: endangered species sensitive local flora/fauna material scarcity water availability general ecology issues and regulations, such as: climate change and carbon footprint pollution control measures particular local social issues, such as: distortions to the housing market disruption to local lifestyles general social issues, such as: corporate citizenship use or/deterioration to infrastructure particular local economic issues, such as: cost of capital profit margins competition general economic issues, such as: state of the economy stage of the business cycle other issues, such as those identified by AS/NZS ISO 14000 Environmental Management Standards
Significance of impact	Significance of impact includes: permanent loss or degradation loss or degradation which inhibits use by the following generation temporary degradation requiring remediation temporary degradation which is self-remediating speed of change/degradation/loss
Appropriate response	Appropriate response includes: application of the hierarchy of hazard control to sustainability hazards when the impact cannot be prevented application of mitigation and amelioration techniques, such as: capture and storage (e.g. scrubbing) and similar ‘end of pipe’ solutions dilution/dispersion and similar techniques which reduce concentration but not amount other approaches which meet the sustainability requirements