Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Define nature and impact of change for designated area and processes
   • Identify the organisation’s aims and objectives for the competitive systems and practices techniques related to the change process
   • Identify opportunities for implementation of change within work area
   • Determine impacts of change for work area, including potential benefits and impacts on own work and work of fellow employees

Required Skills

Required skills

Required skills include identifying the competitive operational practices being implemented in the organisation including Just in Time JIT and kanban systems preventative maintenance S housekeeping continuous improvement processes eg kaizen waste muda elimination formal problem solving procedures eg root cause analysis RCA identifying other products processes or equipment changes being implemented within area of responsibility identifying the work and culture changes required for effective implementation of the competitive systems and practices being implemented and other products processes or equipment changes identifying organisation KPIs and contextualise for area of responsibility to determine successful change implementation planning strategies for change implementation including required communication with others negotiations if any required with internal and external suppliers customers and delegates analysis of any skill gaps in self and others required training data collection work organisation and procedure changes risk identification and contingency measures monitoring performance against KPIs and taking appropriate corrective action in the event of a nonconformance identifying and communicating with sources of assistance if difficulty is experienced with changes

Required knowledge

Required knowledge includes features of common competitive operational practices including JIT and kanban systems preventative maintenance S housekeeping continuous improvement processes eg kaizen waste muda elimination formal problem solving procedures eg RCA health safety and environment HSE principles and requirements for area of responsibility change implementation contacts and procedures relevant to work area employee assistance mechanisms in the organisation processes to develop work plans including consideration of timetable KPIs training needs OHS implications contingency plans and responsibilities the work plan must be capable of being coherently communicated to others

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package
Critical aspects for assessment and evidence required to demonstrate competency in this unit	A person who demonstrates competency in this unit must be able to provide evidence of the ability to identify the competitive systems and practices used in their own work identify changes to their own work flowing from the implementation of the relevant competitive systems and practices implement changes know when and how to seek assistance with work changes make suggestions for improvements
Context of and specific resources for assessment	Assessment of performance must be undertaken in a workplace using or implementing one or more competitive systems and practices Access may be required to workplace procedures and plans relevant to work area specifications and documentation relating to planned currently being implemented or implemented changes to work processes and procedures relevant to the assessee documentation and information in relation to production waste overheads and hazard controlmanagement reports from supervisorsmanagers case studies and scenarios to assess responses to contingencies
Method of assessment	A holistic approach should be taken to the assessment Competence in this unit may be assessed by using some combination of the following to generate evidence demonstration in the workplace workplace projects suitable simulation case studiesscenarios particularly for assessment of contingencies improvement scenarios and so on targeted questioning reports from supervisors peers and colleagues thirdparty reports portfolio of evidence In all cases it is expected that practical assessment will be combined with targeted questioning to assess underpinning knowledge Where applicable reasonable adjustment must be made to work environments and training situations to accommodate ethnicity age gender demographics and disability
Guidance information for assessment	Assessment processes and techniques must be culturally appropriate and appropriate to the oracy language and literacy capacity of the candidate and the work being performed

---

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Competitive systems and practices	Competitive systems and practices may include, but are not limited to: lean operations agile operations preventative and predictive maintenance approaches monitoring and data gathering systems, such as Systems Control and Data Acquisition (SCADA) software, Enterprise Resource Planning (ERP) systems, Materials Resource Planning (MRP) and proprietary systems statistical process control systems, including six sigma and three sigma JIT, kanban and other pull-related operations control systems supply, value, and demand chain monitoring and analysis 5S continuous improvement (kaizen) breakthrough improvement (kaizen blitz) cause/effect diagrams overall equipment effectiveness (OEE) takt time process mapping problem solving run charts standard procedures current reality tree Competitive systems and practices should be interpreted so as to take into account: the stage of implementation of competitive systems and practices the size of the enterprise the work organisation, culture, regulatory environment and the industry sector
Team	Team may include: work teams from all sections of an organisation, including production or other operational areas, maintenance, technical, administration/finance, and sales/marketing
Change	The philosophy of continual improvement is that every process can and should be continually evaluated and improved in terms of time required, resources used, resultant quality, and other aspects relevant to the process. Superimposed on this is the concept of breakthrough change when a large change/improvement is made which can shift the direction or operation of the organisation. Once such breakthrough change is the introduction of competitive operational practices.
Work plan for change	The work plan for change covers the designated work area and may include, depending on the organisation and work area processes: timetable KPIs training needs OHS implications contingency plans responsibilities with team members and senior managers, engineers and other staff responsible for designing and/or implementing change
Issues and concerns	Issues and concerns may be communicated formally and informally and may include: individual and group concerns those expressed by and through industrial processes
Gathering and monitoring performance data	Performance data may be gathered and monitored: manually by individual employees through charts, tally sheets or keypad/board entry automatically through software, such as SCADA software, ERP systems, MRP and proprietary systems

---