Elements and Performance Criteria
- Prepare for improvement systems implementation/ adjustment
- Determine scope of improvement systems.
- Identify key performance indicators (KPIs) for inclusion in improvement systems.
- Prepare operating instructions and other required documentation for continuous and breakthrough improvement systems.
- Ensure compliance with health, safety and environment (HSE) and other regulatory requirements are addressed in improvement instructions.
- Identify and brief implementation team.
- Prioritise areas operation, or processes requiring early action.
- Prepare communication strategy for employees and other stakeholders.
- Make infrastructure and support arrangements for improvement systems.
- Obtain required approvals for commencement of improvement systems.
- Implement/adjust improvement systems
- Arrange for initial/update training in continuous improvement (kaizen) and related competitive systems and practices for employees.
- Facilitate the development of operating protocols for continuous improvement at the team level.
- Establish decision making mechanism for system level continuous improvement.
- Invite suggestions for breakthrough improvements.
- Establish mechanism for prioritising breakthrough improvements.
- Establish breakthrough teams and implement priority breakthrough events.
- Clarify points of disagreement/uncertainty over improvement systems implementation through consultation and, where required, by reference to procedures or other relevant authority.
- Monitor implementation/ adjustment of improvement systems
- Consult stakeholders on processes and perceived success of early implementation of continuous and breakthrough improvement events.
- Analyse processes and operations to quantify variations in KPIs over early period of implementation of improvement systems.
- Identify and solve ongoing performance issues.
- Negotiate any differences between problems and proposed solutions.
- Develop plans and obtain agreements to implement further improvements.
- Implement improvements.
- Measure changes and calculate benefits.
- Complete all relevant documentation.
- Communicate achievements to stakeholders.
- Institutionalise continuous improvement