Required skills

Required skills include

analysing proposed and past changes to operations products and processes within own team and the internal value stream to determine if change adds or has added value to the customer

making significant high level independent judgements on required improvements in the internal value stream

demonstrating responsibility and broadranging accountability for decisions

communicating and explaining quantitative and qualitative concepts and data with others across a range of numeracy and literacy levels

analysing views and reasons put forward by others on past performance of the internal value stream and relating to metrics and other evidence

prioritising improvement proposals and actions and justifying priorities to others

negotiating with others using analysis of information including past and proposed metrics and concepts to achieve a consensus position

analysing restrictions and nonconformances to root cause

standardising teamlevel processes

Required knowledge

Required knowledge includes

competitive systems and practices principles processes and techniques

organisational goals products and processes

processes and procedures for continuous improvement in the workplace

processes and procedures used in members of the internal value stream

value stream mapping and analysis techniques

approval processes within own organisation

benefitcost analysis methods

methods of determining the impact of a change

communication methods across a variety of media and formats including preparation of formal proposals and negotiations

customer perception of value

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of the ability to

facilitate improvements in the value stream

identify value stream restrictions to further improvement

develop consensus solutions

jointly implement and monitor solutions with others including team members and value stream members

Context of and specific resources for assessment

Assessment of performance must be undertaken in a workplace using or implementing one or more competitive systems and practices

Access may be required to

workplace procedures and plans relevant to work area

specifications and documentation relating to planned currently being implemented or implemented changes to work processes and procedures relevant to the assessee

documentation and information in relation to production waste overheads and hazard controlmanagement

reports from supervisorsmanagers

case studies and scenarios to assess responses to contingencies

Method of assessment

A holistic approach should be taken to the assessment

Competence in this unit may be assessed by using a combination of the following to generate evidence

demonstration in the workplace

workplace projects

suitable simulation

case studiesscenarios particularly for assessment of contingencies improvement scenarios and so on

targeted questioning

reports from supervisors peers and colleagues thirdparty reports

portfolio of evidence

In all cases it is expected that practical assessment will be combined with targeted questioning to assess underpinning knowledge

Where applicable reasonable adjustment must be made to work environments and training situations to accommodate ethnicity age gender demographics and disability

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and appropriate to the language and literacy capacity of the candidate and the work being performed

Opportunities for continuous improvement

Codes of practice/standards

HSE

Change

Presentation of information

Stakeholders

Results of change

Improvements

Changes which have not met target

Sustaining improvement

Team leader