Required skills

Required skills include

undertaking selfdirected problem solving and decision making on issues of abroad andor highly specialised nature and in highly varied andor highly specialised contexts

undertaking self-directed problem solving and decision making on issues of abroad and/or highly specialised nature and in highly varied and/or highly specialised contexts

communicating at all levels in the organisation and value stream and to audiences of different levels of literacy and numeracy

analysing current statesituation of the organisation and value stream

overseeing the setting of key performance indicators KPIs for future state

interpreting data and qualitative information gained from benchmarking

analysing individually and collectively the implementation of competitive systems and practices tools in the organisation and determining strategies for improved implementation

relating implementation and use of tools to customer benefit

solving highly varied and highly specialised problems related to competitive systems and practices implementation to root cause

negotiating with stakeholders where required to obtain information required for improvements including management unions value stream members employees and members of the community

analysing operational processes in the organisation and value stream and relating to competitive systems and practices tools

Required knowledge

Required knowledge includes

competitive systems and practices at both a strategic and tools level including advantages and limitations of

value stream mapping

S

Just in Time JIT

mistake proofing

process mapping

establishing customer pull

breakthrough improvement and continuous improvement kaizen and kaizen blitz

setting of KPIsmetrics

identification and elimination of waste muda

six sigma and lean six sigma

best practice in implementation of competitive systems and practices tools

customer benefit as used in competitive systems and practices

ways of determining competency gaps that may act as restrictions in achieving best practice in operations

define measure analyse improve and control DMAIC process applied to competitive systems and practices tool use

organisation desired future state in both quantitative and qualitative terms

how to measure progress towards desired future state

formal problem solving tools including root cause analysis RCA

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of the ability to

critically examine existing operations and determine correlations to implementation of competitive systems and practices tools

supervise introduction of new tools or modification of the use of existing tools

integrate tools with the overall operations strategy and future state

Context of and specific resources for assessment

Assessment of performance must be undertaken in a workplace using or implementing one or more competitive systems and practices

Access may be required to

workplace procedures and plans relevant to work area

specifications and documentation relating to planned currently being implemented or implemented changes to work processes and procedures relevant to the assessee

documentation and information in relation to production waste overheads and hazard controlmanagement

reports from supervisorsmanagers

case studies and scenarios to assess responses to contingencies

Method of assessment

A holistic approach should be taken to the assessment

Competence in this unit may be assessed by using a combination of the following to generate evidence

demonstration in the workplace

workplace projects

suitable simulation

case studiesscenarios particularly for assessment of contingencies improvement scenarios and so on

targeted questioning

reports from supervisors peers and colleagues thirdparty reports

portfolio of evidence

In all cases it is expected that practical assessment will be combined with targeted questioning to assess underpinning knowledge

Where applicable reasonable adjustment must be made to work environments and training situations to accommodate ethnicity age gender demographics and disability

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and appropriate to the language and literacy capacity of the candidate and the work being performed

Future state

Codes of practice/standards

HSE

Organisation

Desired future state

Progress not to plan

Improvements

Manager