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Elements and Performance Criteria

1. Determine job requirements
   • Follow standard operating procedures (SOPs)
   • Comply with work health and safety (WHS) requirements at all times
   • Use appropriate personal protective equipment (PPE) in accordance with SOPs
   • Identify job requirements from specifications, drawings, job sheets or work instructions
2. Inspect articles for quality outcomes
   • Inspect articles against quality and workplace standards
   • Rectify minor problems, such as lint removal
   • Return articles not meeting quality standards for spotting, repressing or repair
   • Rectify articles requiring minor repair, report or otherwise attend to
3. Inspect articles for special requirements
   • Check special attention tags and inspect article conforms with requirements
   • Inspect special articles to ensure they meet quality requirements
   • Inspect articles to ensure they are correctly packaged
   • Return articles not meeting required standards for further attention
   • Inform team members of quality issues

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.
Workplace procedures include one or more of the following:	requirements prescribed by legislation, awards, agreements and conditions of employment SOPs work instructions oral, written and visual communication quality practices, including responsibility for maintenance of own work quality and contribution to quality improvement of team or section output housekeeping tasks related to environmental protection, waste disposal, pollution control and recycling
Australian Standards include:	the relevant industry or Australian Standards that are current at the time this unit is being undertaken
Articles for inspection include one or more of the following:	clothing, garments or fabric accessories kitchen linen hospitality linen other fabric products

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include:

reading and following work instructions, standard operating procedures (SOPs), safe work practices and other reference material

inspecting a range of articles of different types and materials to check compliance with standards on at least two occasions

interpreting special attention tags

determining procedure to complete a range articles (e.g. spotting, repressing and repair) to standards

communicating with team members to report quality issues as needed

complying with environmental protection, waste disposal, pollution control and recycling requirements

complying with relevant federal and state or territory legislative or regulatory requirements.

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Knowledge Evidence

Evidence must be provided that demonstrates knowledge of:

safe work practices and procedures and use of personal protective equipment (PPE)

Australian Standards that govern dry cleaning and laundry operations

inspection processes and requirements

procedures for finishing and completion of articles:

clothing, garments or fabric accessories

kitchen linen

hospitality linen

other fabric products

problem-solving techniques

safety and environmental aspects of workplace operation and manual handling

quality practices

workplace practices

practices for recording and reporting

AS/NZS 4146:2000 Laundry practice.

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