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Elements and Performance Criteria

1. Determine job requirements
   • Follow standard operating procedures (SOPs)
   • Comply with work health and safety (WHS) requirements at all times
   • Use appropriate personal protective equipment (PPE) in accordance with SOPs
   • Identify job requirements from specifications, drawings, job sheets or work instructions
2. Prepare to attach non-slip sole or heel top piece
   • Inspect shoes, identify repair requirements and advise customer on costs prior to commencing shoe repair
   • Prepare and review job sheet to ensure all requirements are included
   • Determine appropriate method of sole replacement and select, check and prepare appropriate tools and materials
   • Apply workplace procedures
3. Prepare the shoe
   • Select pre-cut sole sheet and cut non-slip sole and heel appropriate to the footwear shape and design
   • Remove old top piece and non-slip sole back to waist using appropriate tools and methods, ensuring no damage to the shoe
   • Scour and clean sole and heel area of shoe using appropriate hand and machine operations to ensure even finish
   • Prepare and re-stitch original sole by building up edges, as required
4. Replace and finish sole and heel
   • Apply adhesive evenly to both bottom of shoe and sole, leave to dry and reactivate the adhesive
   • Position and attach non-slip sole and top piece using manual and machine operations
   • Trim back sole and heel by hand and machine, as appropriate
   • Ink or stain sole and heel to match original shoe colour, polish and finish off as close to the original as possible prior to marking
   • Check repaired shoes meet quality and enterprise standards
   • Package, label and store repaired shoes and maintain records

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.
Workplace procedures include one or more of the following:	requirements prescribed by legislation, awards, agreements and conditions of employment SOPs work instructions oral, written and visual communication quality practices, including responsibility for maintenance of own work quality and contribution to quality improvement of team or section output housekeeping tasks related to environmental protection, waste disposal, pollution control and recycling WHS practices
Australian Standards include:	the relevant industry or Australian Standards that are current at the time this unit is being undertaken
Tools include one or more of the following:	shoe hammer tack hammer shoe knife sharpening stick peg awl glue gun pincers nippers lasting pliers shears drag knife tack
Machines include one or more of the following:	finishing machine sole press heat activator last heat pliers

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include:

reading and following work instructions, standard operating procedures (SOPs), safe work practices

applying relevant standards

inspecting shoes, identifying repair requirements and advising customer on costs prior to commencing shoe repair

preparing workstation and work prior to commencing operations

applying hand and machine techniques over the range of required operations to attach non-slip sole or heel top piece on at least three (3) occasions

removing old top piece and non-slip sole back to waist using appropriate tools and methods, ensuring no damage to the shoe

scouring and cleaning sole and heel area of shoe using appropriate hand and machine operations to ensure even finish

preparing and re-stitching original sole by building up edges, as required, and using appropriate adhesive and primer according to manufacturer and workplace requirements

positioning and attaching non-slip sole and top piece using manual and machine operations

trimming back sole and heel by hand and machine, as appropriate, inking or staining sole and heel to match original shoe colour, and polishing and finishing off as close to the original as possible prior to marking

repairing shoes to meet quality and enterprise standards and packaging, labelling and storing shoes

maintaining accurate records.

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Knowledge Evidence

Evidence must be provided that demonstrates knowledge of:

safe work practices and procedures and use of personal protective equipment (PPE)

relevant Australian Standards

full range of footwear styles and their structure and construction

characteristics and use of adhesives and primers, and their safe application and disposal

characteristics of typical leathers, fabrics, and other materials used in shoe construction and repair

quality standards and leather handling procedures

use of machines, equipment and tools, adhesives and primers, stains, dyes and inks

general industry housekeeping policies and procedures

quality practices

workplace procedures

practices for recording and reporting.

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