Elements and Performance Criteria
- Determine job requirements
- Plan and coordinate work schedules
- Monitor performance and quality
- Communicate orally or in writing with team, section or individuals to establish required work standard and ensure understanding of task requirements
- Monitor and report standard of performance, including quality standards of team, section or individuals, to ensure achievement of outcomes
- Provide instruction and support as required to achieve standards and outcomes
- Communicate proposals for improvements to work processes, efficiency and organisation to appropriate personnel
- Identify proposals to prevent or correct problems and report to appropriate personnel, according to workplace procedures
- Communicate with work team, section and individuals