Elements and Performance Criteria
- Set and achieve personal goals
- Personal performance standards reflect pride in achievement, commitment to customer service and enterprise requirements.
- Personal goals reflect roles and responsibilities within the organisation.
- Opportunities to extend personal performance and goals are identified and used.
- Personal qualities and workplace relationships provide a role model to others.
- Personal performance is consistent over changes in workplace conditions and contexts.
- Establish and achieve personal work priorities
- Responsibilities, duties and tasks are prioritised to achieve personal, team and organisational goals.
- Work plans and schedules are developed and followed to achieve personal and enterprise targets.
- Technology is used efficiently and effectively to manage work priorities and commitments.
- Strategies for minimising and managing stress are implemented.
- Maintain and update professional skills and knowledge
- Personal skill and knowledge is assessed against position/job description, competency standards and personal goals to identify areas and priorities for development.
- Feedback from clients, customers and colleagues is used to improve competence.
- Opportunities for professional development are identified and utilised.
- Review own work performance