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Elements and Performance Criteria

1. Analyse structure and challenges of the water industry.
   • Review and analyse structure, size, diversity and role of the water industry in Australia.
   • Review legislative requirements underpinning operations of water organisation and analyse their application.
   • Review and analyse major and strategic factors that impinge on organisation's capacity to meet community's current and future water supply needs.
2. Analyse structure and service delivery of the organisation.
   • Review and analyse organisational structure, plans, services, and service charter of organisation.
   • Review and analyse infrastructure and systems used to deliver services.
   • Review current and projected performance of organisation and its service delivery against relevant plans and performance indicators.
   • Identify, document and communicate relevant opportunities for improvement to service delivery.
3. Plan for environmental sustainability.
   • Review and assess strategic factors that impinge on development and application of environmentally sustainable practices.
   • Review and assess organisation's relevant environmental management policies and objectives.
   • Review and audit effectiveness of current environmental processes and practices against organisation's environmental management plans.
   • Identify, document and communicate opportunities to improve environmental policies and practices.
4. Improve policies, plans and processes.
   • Review and analyse policies, plans and processes within own scope of authority.
   • Review opportunities to improve policies, plans and processes in consultation with relevant personnel.
   • Document and communicate recommendations and outcome of review of policies, plans and processes.

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Required skills interpret analyse and review complex policy and industry documentation interpret analyse and apply relevant legislative requirements apply analytical skills to review of policies plans and procedures consult and communicate with internal and external groups and individuals retrieve and evaluate information communicate effectively prepare reports use literacy skills in regard to verbal and written communication in the workplace solve problems

Required knowledge the structure of the water industry networks relationships stakeholders and interests the economic environmental social and political issues and trends influencing the water and allied industries organisational structure policies strategic plans and operating procedures organisational contracts services assets and infrastructure principles and methods for reviewing auditing and monitoring organisational and system performance relevant legislative and licensing requirements and their implementation issues and accountability

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge the range statement and the Assessment Guidelines for the Training Package
Critical aspects for assessment and evidence required to demonstrate competency in this unit	The candidate should demonstrate the ability to combine a detailed understanding and analysis of the water industry with existing indepth technical skills to optimise personal contribution to the water organisation including researching industry structure size and trends reviewing and critically evaluating industry and organisational data to form evidencebased assessments and decisions conducting reviews of current policies plans and processes to deliver improved outcomes preparing reports and communicating outcomes effectively to other organisational leaders
Context of and specific resources for assessment	Access to the workplace and resources including documentation that should normally be available in a water industry organisation relevant codes standards and government regulations Where applicable physical resources should include equipment modified for people with disabilities Access must be provided to appropriate learning and assessment support when required Assessment processes and techniques must be culturally appropriate and appropriate to the language and literacy capacity of the candidate and the work being performed Validity and sufficiency of evidence requires that competency will need to be demonstrated over a period of time reflecting the scope of the role and the practical requirements of the workplace where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice a decision of competence should only be made when the assessor has complete confidence in the persons competence over time and in various contexts all assessment that is part of a structured learning experience must include a combination of direct indirect and supplementary evidence where assessment is for the purpose of recognition RCCRPL the evidence provided will need to be authenticated and show that it represents competency demonstrated over a period of time assessment can be through simulated projectbased activity and must include evidence relating to each of the elements in this unit In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge Questioning will be undertaken in a manner appropriate to the skill levels of the operator and cultural issues that may affect responses to the questions and will reflect the requirements of the competency and the work being performed

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Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Legislative requirements may include:	relevant federal and state or territory legislation relevant local government by-laws relevant government and non-government policies and regulations relevant community planning and development agreements, such as land care agreements.
Environmentally sustainable practices may include:	minimising factors that contribute to environmental degradation directly or indirectly minimising production of greenhouse gases other contributing factors, including: minimisation of waste materials correct use of enterprise vehicles and machinery re-use or recycling of trade materials where possible overall reduction of energy usage through general awareness use of appropriate technologies licensing agreements proper disposal of waste materials restriction of burning off correct handling of toxic substances containment of chlorofluorocarbons and other hazardous substances.

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