Elements and Performance Criteria
- Check existing communications systems
- Provide necessary communications systems
- Identify stakeholders in the incident management process
- Identify the communication needs of these stakeholders
- Plan for the acquisition and deployment of the systems necessary to provide the communication needs
- Acquire, set up and put into operation the communications systems as required
- Allocate and train personnel as required to support the communication systems provided.
- Prepare contingency plans
- Review the incident information available to estimate possible future communication requirements
- Prepare contingency plans for communication requirements, including all equipment, facilities, resources and people
- Manage the contingency plan to ensure that systems are provided as required
- Review and update the requirements throughout the incident
- Keep a record of the incident
- Control hazards concerned with the communications systems
- Respond to problems
- Identify possible problems in equipment or process
- Determine which problems need action
- Determine possible fault causes
- Rectify problem(s) using appropriate solution(s) within area of responsibility
- Follow through items initiated until final resolution has occurred
- Report problems outside area of responsibility to designated person.