Elements and Performance Criteria
- Notify families of those effected by the incident
- Set up logistical support required for carrying out welfare support activities
- Co-ordinate and ensure that welfare support activities are conducted appropriately
- Respond to issues arising from welfare support activities
- Determine issues arising from welfare support activities
- Address issues when within the area of responsibility
- Relay issues outside the area of responsibility to the appropriate personnel for action
- Follow through issues until final resolution has been reached
- Maintain communication with appropriate personnel or persons regarding the progress and/or resolution of issues
- Contribute to the evaluation of the company welfare support activities