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Elements and Performance Criteria

  1. Prepare for work.
  2. Categorise materials.
  3. Select storage location and method.
  4. Store and retrieve materials.
  5. Resolve problems.

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Required skills

Ability to isolate the causes of problems to a component of the logistics system and to distinguish between causes of problems such as

missing or damaged labels

new materials requiring information about storage and handling to be found from additional information sources

special location requirements for materials

Required knowledge

Understanding of the logistics system procedures and requirements to the level needed to use the system and recognise and resolve problems In particular it includes the ability to

locate interpret and apply relevant information

provide customer service both internal and external and work effectively with others

apply knowledge of regulations and legislation to the storage and handling of materials

determine material type location handling and transport requirements using information sources and systems

safely move materials to the appropriate areas

Knowledge of the materials labeling and their storage requirements

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for the Training Package

Overview of assessment

Assessment of this unit should include demonstrated competence on actual plant and equipment in a work environment The unit will be assessed in as holistic a manner as is practical and may be integrated with the assessment of other relevant units of competency Assessment will occur over a range of situations which will include disruptions to normal smooth operation

Simulation may be required to allow for assessment of parts of this unit Simulation should be based on the actual plant and will include walkthroughs of the relevant competency components Simulations may also include the use of case studiesscenarios and role plays

This unit of competency requires a significant body of knowledge which will be assessed through questioning and the use of whatif scenarios both on the plant during demonstration of normal operations and walkthroughs of abnormal operations and off the plant

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Competence must be demonstrated in the ability to recognise and analyse potential situations requiring action and then in implementing appropriate corrective action The emphasis should be on the ability to stay out of trouble rather than on recovery from a disaster

Consistent performance should be demonstrated In particular look to see that

early warning signs of materials storages or information needing attention or with potential problems are recognised

the range of possible causes can be identified and analysed and the most likely cause determined

appropriate action is taken to ensure a timely return to full performance

obvious problems in related plant areas and systems are recognised and an appropriate contribution made to their solution

These aspects may be best assessed using a range of scenarioscase studieswhatifs as the stimulus with a walk through forming part of the response These assessment activities should include a range of problems including new unusual and improbable situations which may have been generated from the past incident history of the plant incidents on similar plants around the world hazard analysis activities and similar sources

Context of and specific resources for assessment

Assessment will require access to an operating plant over an extended period of time or a suitable method of gathering evidence of operating ability over a range of situations A bank of scenarioscase studieswhatifs will be required as will a bank of questions which will be used to probe the reasoning behind the observable actions

Method of assessment

In all plants it may be appropriate to assess this unit concurrently with relevant teamwork and communication units It may be appropriate to assess this unit concurrently with TDTDB Operate a forklift

In all plants it may be appropriate to assess this unit concurrently with relevant teamwork and communication units. It may be appropriate to assess this unit concurrently with TDTD1097B Operate a forklift.

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and appropriate to the oracy language and literacy capacity of the assessee and the work being performed

Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the Performance Criteria, is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs if the candidate, accessibility of the item, and local industry and regional contexts.

Codes of practice/ standards

Where reference is made to industry codes of practice, and/or Australian/international standards, the latest version must be used.

Context

This unit of competency includes all types of storage. For your plant this may include (select relevant items):

bins and binning systems

racks and racking systems

marked floor spaces

pallets, collapsible bins, portable tanks

specialised storage areas (bunds, secure, weather protected, heated, cooled).

General materials

General materials include:

raw materials and finished goods

materials in sacks, bags, drums and portable storage containers

hazardous and dangerous goods

Sources of Information

Information in support of storage and handling processes may be from many sources. For your plant this may include (select relevant items):

goods identification number and codes

manifests

picking slips, transfer documents, stock requisitions, batch specifications

manufacturer specifications, supplier or customer instructions

materials safety data sheets (MSDSs)

verbal or written communications

codes of practice, standards, regulations and legislation, including dangerous goods, airfreight, export, import, quarantine, bond or licence requirements

quality documentation, procedures.

Problems

Typical problems for your plant may include:

labelling problems (missing, damaged, illegible)

congestion and lack of appropriate storage area.

Appropriate action

Appropriate action includes:

determining problems needing action

determining possible fault causes

rectifying problem using appropriate solution within area of responsibility

following through items initiated until final resolution has occurred

reporting problems outside area of responsibility to designated person.

Procedures

Procedures may be written, verbal, computer-based or in some other form. They include:

all work instructions

standard operating procedures

formulas/recipes

batch sheets

temporary instructions

any similar instructions provided for the smooth running of the plant.

For the purposes of this Training Package, 'procedures' also includes good operating practice as may be defined by industry codes of practice (eg Responsible Care) and government regulations.

Health, safety and environment (HSE)

All operations to which this unit applies are subject to stringent health, safety and environment requirements, which may be imposed through State or Federal legislation, and these must not be compromised at any time. Where there is an apparent conflict between Performance Criteria and HSE requirements, the HSE requirements take precedence.