Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Charge concrete to agitator.
   • Check job requirements and charge right job to agitator
   • Determine water requirements and add to mix
   • Check any special batch requirements and take action required.
2. Deliver concrete.
   • Check slump to procedures
   • Deliver concrete within required time and without delay
   • Position vehicle as required by safety needs and customer specifications
   • Report breakdowns or lengthy delays en route
   • Maintain product quality as per requirements and procedures.
3. Conform to site protocols.
   • Check access to site with customer
   • Assess site conditions and then drive off road in a manner suited to the conditions, load and site requirements
   • Mix concrete on site as per quality requirements
   • Discharge concrete as required by customer
   • Clean agitator on site after negotiating this with customer
   • Complete all records including addition of water.
4. Rectify routine problems.
   • Identify the range of faults that can occur during the operation
   • Determine and rectify fault causes in accordance with procedures/work instructions
   • Identify and rectify equipment failure causes in accordance with procedures
   • Make sure appropriate records and log books of equipment operations are maintained to meet procedures
   • Identify non-routine problems and report to designated person.
5. Control hazards.
   • Identify hazards from the job to be done
   • Identify other hazards in the work area
   • Assess the risks arising from those hazards
   • Implement measures to control those risks in line with procedures.

Required Skills

Evidence Required

Assessment context and methods

Assessment for this unit of competency will be on an operating plant The unit will be assessed in as holistic a manner as is practical and may be integrated with the assessment of other relevant units of competency Assessment will occur over a range of situations which will include disruptions to normal smooth operation

Simulation or case studiesscenarios may be required to allow for timely assessment of parts of this competency unit eg those parts of element referring to dealing with customers Simulation should be based on the actual plant and will include walkthroughs of the relevant competency components Simulations may also include the use of case studiesscenarios and role plays

Critical aspects

Competence must be demonstrated in the ability to recognise situations requiring action and then in implementing appropriate corrective action Consistent performance should be demonstrated In particular look to see that

concrete is delivered in full on time and in specification

there are good relations with the customers

there is good liaison with the batching plant

These aspects may be best assessed using a range of scenarioscase studieswhat ifs as the stimulus with a walkthrough forming part of the response The assessment activities should include responding to a range of problems

Resource implications

Assessment will require access to an operating plant over an extended period of time or a suitable method of gathering evidence of operating ability over a range of situations A bank of scenarioscase studieswhat ifs will be required as will a bank of questions which will be used to probe the reasoning behind the observable actions

Other assessment advice

This unit may be assessed in conjunction with

PMCSUPA Manage conflict at work

PMCSUP280A Manage conflict at work

PMCSUPA Deliver customer service

PMCSUP281A Deliver customer service.

Individual enterprises may choose to add prerequisites and corequisites relevant to their processes

Essential knowledge

Knowledge and understanding of the equipment sufficient to recognise problems and the appropriate action to be taken

Knowledge of the enterprises procedures and relevant regulatory requirements along with the ability to implement them within appropriate time constraints and in a manner relevant to the operation of the equipment

Competence includes the ability to

apply andor describe

relationship between mixing timewater cement ratio and product quality

importance of slump

quality procedures

handling techniques to maintain quality

communicate with customers

determine and meet customer requirements

as is relevant to the practical operation of the equipment

Key competencies

Collect analyseamporganise information	Communicate ideas and information	Plan and organise activities	Work with othersampin teams	Use mathematical ideas and techniques	Solve problems	Use technology
		X

---

Range Statement

Range of variables

Context

This competency unit includes:

determining and adding the correct amount of water taking into account required specification and moisture/water already in the mix

measurement of slump or similar tests

customer service and product knowledge

knowledge of relevant road rules and waste disposal requirements.

It does NOT include the driving of the truck (which is a prerequisite).

Typical problems include:

sites with poor access/unstable soil

transportation/site delays

site conflicts

disposal of agitator washings.

This competency includes the operation of all ancillary equipment and the operation of plant using PLCs where appropriate.

All operations are performed in accordance with standard procedures and work instructions.

---