Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Manage work outputs
   • Establish tasks, priorities and deadlines in consultation with others.
   • Plan and prioritise tasks to meet deadlines.
   • Reprioritise tasks to accommodate changing circumstances.
   • Clarify requirements with supervisors to facilitate completion of tasks.
   • Complete tasks in accordance with instructions received and agreed timeframes.
   • Seek suggestions on ways to improve work outputs and performance.
2. Complete administrative tasks
   • Document details of tasks and commitment to maintain basic work records.
   • Complete documentation in correct format for submission within required timeframe.
   • Maintain security of documentation.
3. Use police communication equipment
   • Identify procedures and techniques for the use of police communications equipment.
   • Operate police communications equipment.
   • Record received information for reporting purposes.
   • Transmit information concisely and clearly to facilitate accurate reception of message.
4. Manage own learning
   • Identify own learning needs in consultation with relevant personnel.
   • Identify opportunities to meet learning needs and take action in consultation with relevant personnel.
   • Collate evidence of on and off-the-job learning relevant to work role.
5. Manage work outputs
   • Establish tasks, priorities and deadlines in consultation with others.
   • Plan and prioritise tasks to meet deadlines.
   • Reprioritise tasks to accommodate changing circumstances.
   • Clarify requirements with supervisors to facilitate completion of tasks.
   • Complete tasks in accordance with instructions received and agreed timeframes.
   • Seek suggestions on ways to improve work outputs and performance.
6. Complete administrative tasks
   • Document details of tasks and commitment to maintain basic work records.
   • Complete documentation in correct format for submission within required timeframe.
   • Maintain security of documentation.
7. Use police communication equipment
   • Identify procedures and techniques for the use of police communications equipment.
   • Operate police communications equipment.
   • Record received information for reporting purposes.
   • Transmit information concisely and clearly to facilitate accurate reception of message.
8. Manage own learning
   • Identify own learning needs in consultation with relevant personnel.
   • Identify opportunities to meet learning needs and take action in consultation with relevant personnel.
   • Collate evidence of on and off-the-job learning relevant to work role.

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

managing time and prioritising tasks

communicating effectively within the range of situations required for the job role

operating the different communications equipment required by the organisation

transmitting and receiving communications accurately using the organisation's communications systems and equipment

---

Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

organisational communication policy, processes and systems for use within own job role

range of communications equipment for use in police liaison

range of workplace documentation relevant to job role

---