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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Assist in maintaining police presence
   • Apply cultural knowledge to facilitate police interaction with community.
   • Undertake engagement activities in accordance with own role and responsibilities.
2. Assist communication with a culturally specific community
   • Identify cultural considerations.
   • Provide advice on cultural considerations which may affect interaction between community and police.
   • Adjust communication style to explain information.
3. Consult with a culturally specific community
   • Identify issues affecting police relations with the community to improve engagement.
   • Communicate police service strategies to a community to facilitate feedback.
   • Report community concerns and suggestions from community to supervisors.
4. Advise police on culturally specific factors
   • Explain cultural considerations and community decision-making practices to enhance police service strategies.
   • Identify communication channels to facilitate communication between the community and the police organisation.
   • Identify roles of key groups and organisations to establish options for interaction with the community.
5. Assist in maintaining police presence
   • Apply cultural knowledge to facilitate police interaction with community.
   • Undertake engagement activities in accordance with own role and responsibilities.
6. Assist communication with a culturally specific community
   • Identify cultural considerations.
   • Provide advice on cultural considerations which may affect interaction between community and police.
   • Adjust communication style to explain information.
7. Consult with a culturally specific community
   • Identify issues affecting police relations with the community to improve engagement.
   • Communicate police service strategies to a community to facilitate feedback.
   • Report community concerns and suggestions from community to supervisors.
8. Advise police on culturally specific factors
   • Explain cultural considerations and community decision-making practices to enhance police service strategies.
   • Identify communication channels to facilitate communication between the community and the police organisation.
   • Identify roles of key groups and organisations to establish options for interaction with the community.

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

performing consultations with culturally specific communities

adjusting communication style to audience

assisting communication between police and community

using cultural knowledge in interacting with community

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Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

characteristics of culturally specific community

support agencies and services operating in the community

communication processes and barriers to effective communication

non-verbal communication indications

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