Elements and Performance Criteria
- Develop teams
- Establish relationships with team members to support a productive work environment.
- Recognise team dynamics to inform supervisory approach and enhance performance.
- Identify knowledge, skills and qualities of team members to allocate activities/taskings.
- Monitor team dynamics to identify potential sources/triggers of conflict.
- Manage conflict
- Identify proactive actions to resolve potential sources/triggers of conflict.
- Recognise types of conflict to determine whether intervention is necessary.
- Identify solutions in order to develop a plan to address conflict.
- Implement plan to resolve conflict.
- Review outcome of plan to inform future actions and prevent conflict.
- Manage performance of individuals
- Develop agreed performance objectives with individuals in accordance with jurisdictional position descriptions.
- Identify skill/knowledge gaps to build capability of individuals.
- Engage with stakeholders to build capability of individuals.
- Monitor performance to ensure performance objectives are met and professional standards are adhered to.
- Assess performance to identify positive and address negative behaviours.
- Assess negative behaviour to identify potential causes of the behaviour.
- Undertake action to rectify performance issues.
- Supervise high performing teams
- Allocate activities/taskings based on identified strengths of team to promote high performance.
- Monitor results/completion of work to evaluate performance of team.
- Encourage contributions and feedback from teams and stakeholders for continuous improvement purposes.
- Share jurisdictional information to keep teams informed.
- Communicate with team to foster a positive workplace culture.
- Connect jurisdictional objectives to team activities and taskings to encourage performance.
- Develop teams
- Establish relationships with team members to support a productive work environment.
- Recognise team dynamics to inform supervisory approach and enhance performance.
- Identify knowledge, skills and qualities of team members to allocate activities/taskings.
- Monitor team dynamics to identify potential sources/triggers of conflict.
- Manage conflict
- Identify proactive actions to resolve potential sources/triggers of conflict.
- Recognise types of conflict to determine whether intervention is necessary.
- Identify solutions in order to develop a plan to address conflict.
- Implement plan to resolve conflict.
- Review outcome of plan to inform future actions and prevent conflict.
- Manage performance of individuals
- Develop agreed performance objectives with individuals in accordance with jurisdictional position descriptions.
- Identify skill/knowledge gaps to build capability of individuals.
- Engage with stakeholders to build capability of individuals.
- Monitor performance to ensure performance objectives are met and professional standards are adhered to.
- Assess performance to identify positive and address negative behaviours.
- Assess negative behaviour to identify potential causes of the behaviour.
- Undertake action to rectify performance issues.
- Supervise high performing teams
- Allocate activities/taskings based on identified strengths of team to promote high performance.
- Monitor results/completion of work to evaluate performance of team.
- Encourage contributions and feedback from teams and stakeholders for continuous improvement purposes.
- Share jurisdictional information to keep teams informed.
- Communicate with team to foster a positive workplace culture.
- Connect jurisdictional objectives to team activities and taskings to encourage performance.