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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Develop understanding of communities
   • Gather information continuously in order to understand characteristics, complexity and diversity within communities.
   • Analyse information to manage communities' needs, expectations, and perceptions.
   • Assess capacity and capability of policing to meet community needs and expectations.
2. Demonstrate informed practice to lead community engagement
   • Use gathered information to develop tailored policing services.
   • Communicate diversity issues and expectations to teams.
   • Disseminate information to external stakeholders to facilitate the understanding of diversity within communities.
   • Provide support and advice to teams to facilitate community engagement.
3. Engage continuously with community
   • Identify jurisdictional objectives to guide approach to community engagement.
   • Ensure participation in formal/informal public events to build community confidence and trust.
   • Seek out community members to develop networks.
   • Liaise with community members to build relationships.
   • Conduct risk assessment of community engagement activities to ensure equity of activities across different communities.
   • Consult with community members to ensure effective policing service delivery.
   • Inform community members of policing matters to reassure communities and build confidence and trust.
4. Develop understanding of communities
   • Gather information continuously in order to understand characteristics, complexity and diversity within communities.
   • Analyse information to manage communities' needs, expectations, and perceptions.
   • Assess capacity and capability of policing to meet community needs and expectations.
5. Demonstrate informed practice to lead community engagement
   • Use gathered information to develop tailored policing services.
   • Communicate diversity issues and expectations to teams.
   • Disseminate information to external stakeholders to facilitate the understanding of diversity within communities.
   • Provide support and advice to teams to facilitate community engagement.
6. Engage continuously with community
   • Identify jurisdictional objectives to guide approach to community engagement.
   • Ensure participation in formal/informal public events to build community confidence and trust.
   • Seek out community members to develop networks.
   • Liaise with community members to build relationships.
   • Conduct risk assessment of community engagement activities to ensure equity of activities across different communities.
   • Consult with community members to ensure effective policing service delivery.
   • Inform community members of policing matters to reassure communities and build confidence and trust.

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

collecting information to develop an understanding of community characteristics

assessing capacity and capability of policing to meet community needs, expectations and requirements

demonstrating informed practice through the delivery of tailored policing services

leading and supervising team members' engagement with community

communicating information regarding community engagement to internal and external stakeholders

identifying and evaluating jurisdictional strategic objectives related to community engagement

developing relationships with community members to facilitate consultation and collaboration

translating jurisdictional policies and priorities to community members to facilitate understanding

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Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

jurisdictional strategic objectives regarding community engagement

roles and responsibilities of internal and external stakeholders

crime prevention methodologies

political awareness of the environment in which policing services are delivered

awareness of the local policing area

understanding of the complexities and intricacies of, and interface with, diverse communities

empathy and understanding of civil environments

cultural diversity and sensitivities

vulnerable groups

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