Elements and Performance Criteria
- Lead the incident response
- Identify whether command, control or coordination is required to respond to the incident.
- Communicate commander’s intent to stakeholders.
- Analyse information for communication to stakeholders.
- Identify nature and complexity of the incident through liaison with other agencies.
- Define roles and responsibilities for each participating organisation.
- Establish an incident management facility and structure
- Identify points of access, staging points and holding areas and egress for response purposes.
- Assess impacting factors and incident response facility to determine security risks.
- Assess the details of the facility and the structure for communication to internal and external stakeholders.
- Evaluate changes within the incident environment to expand or contract the incident management structure.
- Identify resources required to inform decision making and logistics.
- Assess functions for delegation purposes in line with current legislation applicable to incident management.
- Establish incident management recording and reporting systems.
- Implement communication strategies
- Assess the nature, extent and potential of the incident for communication and response purposes.
- Establish internal communication channels to facilitate the flow of information for command, control and coordination.
- Establish external communication channels to facilitate the flow of public information.
- Manage media requirements
- Assess incident characteristics, and jurisdictional, legal and media requirements to inform media strategy.
- Define incident access requirements to safeguard operation and prevent contamination of scene.
- Control access to personnel/volunteers/victims/casualties.
- Assess provision of information and operational responsibilities when engaging with media.
- Liaise with media to facilitate the two-way communication process and provision of public information.
- Identify work health and safety considerations for media requirements.
- Provide current and consistent information to media.
- Maintain records of media enquiries and interviews.
- Promote agency, work and achievements of staff/volunteers to support morale and public profile.
- Implement an operational incident response plan
- Conduct an appreciation of the incident to establish response priorities.
- Develop potential course(s) of actions based on sourced information.
- Select a course of action based on the appreciation conducted.
- Evaluate deployed resources to determine effectiveness and identify required adjustments to plan.
- Consider health, safety and wellbeing of deployed responders to inform decision making.
- Monitor incident response plan continually to identify whether adjustments are required.
- Review objectives and priorities continually for information updates, reporting purposes and feedback.
- Review incident response
- Lead the incident response
- Identify whether command, control or coordination is required to respond to the incident.
- Communicate commander’s intent to stakeholders.
- Analyse information for communication to stakeholders.
- Identify nature and complexity of the incident through liaison with other agencies.
- Define roles and responsibilities for each participating organisation.
- Establish an incident management facility and structure
- Identify points of access, staging points and holding areas and egress for response purposes.
- Assess impacting factors and incident response facility to determine security risks.
- Assess the details of the facility and the structure for communication to internal and external stakeholders.
- Evaluate changes within the incident environment to expand or contract the incident management structure.
- Identify resources required to inform decision making and logistics.
- Assess functions for delegation purposes in line with current legislation applicable to incident management.
- Establish incident management recording and reporting systems.
- Implement communication strategies
- Assess the nature, extent and potential of the incident for communication and response purposes.
- Establish internal communication channels to facilitate the flow of information for command, control and coordination.
- Establish external communication channels to facilitate the flow of public information.
- Manage media requirements
- Assess incident characteristics, and jurisdictional, legal and media requirements to inform media strategy.
- Define incident access requirements to safeguard operation and prevent contamination of scene.
- Control access to personnel/volunteers/victims/casualties.
- Assess provision of information and operational responsibilities when engaging with media.
- Liaise with media to facilitate the two-way communication process and provision of public information.
- Identify work health and safety considerations for media requirements.
- Provide current and consistent information to media.
- Maintain records of media enquiries and interviews.
- Promote agency, work and achievements of staff/volunteers to support morale and public profile.
- Implement an operational incident response plan
- Conduct an appreciation of the incident to establish response priorities.
- Develop potential course(s) of actions based on sourced information.
- Select a course of action based on the appreciation conducted.
- Evaluate deployed resources to determine effectiveness and identify required adjustments to plan.
- Consider health, safety and wellbeing of deployed responders to inform decision making.
- Monitor incident response plan continually to identify whether adjustments are required.
- Review objectives and priorities continually for information updates, reporting purposes and feedback.
- Review incident response