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Elements and Performance Criteria

1. Identify and diagnose causes of process variation, plant or equipment faults
   • Identify and diagnose plant or equipment faults in coated paper processes in accordance with production requirements, relevant workplace health and safety (WHS) procedures, risks and hazards identification and environmental workplace procedures.
   • Interpret visual assessments and machine alarm systems to determine fault type and location.
   • Identify faults through routine physical inspections of plant, processes and equipment.
   • Use appropriate techniques to identify and locate cause and source of process variation, plant or equipment faults.
   • Access and analyse relevant historical data, as required to confirm diagnosis.
   • Communicate problems to relevant personnel.
2. Rectify process variation, plant and equipment faults
   • Initiate, prior to fault rectification, emergency stop or shutdown, isolation and lockout procedures.
   • Isolate, repair or replace faulty equipment or instrumentation and undertake appropriate adjustments and rectification.
   • Implement corrective operational adjustments and maintenance requirements.
   • Restore normal operations and communicate to relevant personnel.
3. Identify and rectify product quality faults
   • Identify by observation, systematic sampling and testing product faults or variations.
   • Manage out of specification product.
   • Undertake sampling for tests to identify product faults or variations.
   • Conduct required tests.
   • Interpret test results and adjust to correct variations.
4. Record and report troubleshooting activities
   • Identify recording and reporting workplace requirements for troubleshooting.
   • Document variations from specification and machine operation faults.
   • Record assessment and evaluation of causes of deviation, and corrective action undertaken, as required.
   • Communicate relevant information to personnel.

Range Statement

Not Applicable

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Performance Evidence

A person demonstrating competency in this unit must satisfy all of the elements, performance criteria and foundation skills of this unit, and must be able to provide evidence that they can troubleshoot and rectify coated paper processes, at least twice in line with required enterprise intervals, by:

selecting and using appropriate skills in trouble shooting in coated paper processes

identifying, diagnosing and rectifying faults in plant, equipment and product quality relevant to coated paper processes

undertaking sampling and testing on products and interpret test results

using and interpreting electronic control systems, including Digital Control System (DCS), touch screens or robotics to control equipment and processes

reading and interpreting documentation, procedures and reports relevant to coated paper processes

communicating with stakeholders about troubleshooting, including internal and external customers and suppliers, team members, production/service co-ordinators, maintenance services, operator support personnel, operational management and statutory authorities

communicating effectively and working safely with others, in the work area when troubleshooting and rectifying coated paper processes.

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Knowledge Evidence

A person competent in this unit must be able to demonstrate knowledge of:

documentation and procedures relevant to troubleshooting and rectifying coated paper processes in the pulp and paper industry including:

work health and safety (WHS) including high risk load shifting licensing requirements

Standard Operating Procedures (SOP)

production needs including output targets, production scheduling quality requirements, resources and energy use, waste minimisation

quality procedures

environmental sustainability requirements/practices

machinery and plant manufacturing operating manuals

enterprise policies and procedures

Material Safety Data Sheets (MSDS)

oil or chemical spills and disposal guidelines

plant isolation documentation

safe work documentation

maintenance logs

job sheets

site agreements

safety instructions

process and instrument diagrams

machine manuals

troubleshooting guides

incident reports

coated paper processes and associated services sufficient to troubleshoot including:

plant layout

operating principles

causes and effects of adjustments made to coated paper plant and processes

relationships between coated paper processes and associated services

troubleshooting methods applicable to the operation of coated paper processes

sampling and testing for plant and system operations, and process monitoring - purpose, standards and procedures as per site agreements

cause and effect of test results and actions relevant to troubleshooting

product grade and process adjustment procedures for coated paper

electronic and other control systems, operation and application to make appropriate adjustments that control coated paper processes

workplace procedures relevant to coated paper processes including work health and safety (WHS), environmental guidelines including relevant sustainability practices, Standard Operating Procedures (SOP), isolation procedures, safe working requirements, risks and hazard identification and housekeeping.

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