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Elements and Performance Criteria

  1. Identify and describe the problem and its effects
  2. Analyse the problem and determine priority of causes
  3. Apply possible solutions and review outcomes
  4. Document and report problems and solutions

Performance Evidence

A person demonstrating competency in this unit must satisfy all of the elements, performance criteria and foundation skills of this unit, and must be able to provide evidence that they can:

apply problem solving skills and knowledge on the job, including identifying and rectifying problems, for at least two of the following operations:

handling and preparing primary resources

coating systems

steam generation

electrical power generation

handling and preparing waste paper for pulp production

waste paper operations

pulping operations

chemical recovery operations

finishing and converting

stock preparation operations

wet end operations

dry end operations

water services

identify process, quality and equipment faults/problems, at least twice in line with required enterprise intervals, during the production process

identify indicators, causes and effects of faults

take timely corrective action to maximise safety, quality and productivity

use standard procedural steps to identify and rectify problems

use equipment control systems to check and adjust processes.


Knowledge Evidence

A person competent in this unit must be able to demonstrate knowledge of:

system operations, processes and associated services, including the following:

plant layout

principles of operation

causes and effects of adjustments made to equipment and processes

fault indications

relationships between system, processes and associated services

effects of process variables on production and quality

sampling and testing for plant and system operations and process monitoring

site-specific WHS, requirements/practices, SOPs, isolation procedures, safe working requirements, risks and hazard identification and housekeeping

electronic and other control systems, operation and application to make appropriate adjustments.