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Elements and Performance Criteria

1. Interpret quality standards and procedures
   • Identify quality standards, documentation and procedures relating to work health and safety (WHS) regulations, environmental procedures, standard operating procedures (SOP), and housekeeping requirements.
   • Follow quality standards for individual and teamwork.
2. Monitor control points
   • Interpret production information, to maintain specified product quality based on inspections, set point values and/or testing.
   • Prioritise the need for corrective action based on potential risk or loss or damage.
3. Conduct corrective action
   • Make adjustments to processes, rectify the problem or report to an authorised person in order to maintain specified product quality, according to SOP.
   • 3.2. Identify out-of-standard performance and report within the organisation's communication system.
   • Treat non-conforming product according to SOP.
4. Report corrective action
   • Record accurately, routine inspections, variations in processes and test information, according to SOP.
   • Identify and report faulty equipment according to SOP.

Range Statement

Not Applicable

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Performance Evidence

A person demonstrating competency in this unit must satisfy all of the elements, performance criteria and foundation skills of this unit, and must be able to provide evidence that they can:

apply and maintain basic quality practices, at least twice in line with required enterprise intervals, with both non-conforming processes and non-conforming product by:

identifying own work role in implementing workplace quality procedures for product quality

monitoring and interpreting information, in relation to process control points and inspections, to maintain product quality

prioritising corrective action, based on potential risk or loss or damage if the required actions are not performed

implementing corrective action to maintain product quality, including adjusting processes or reporting non-conforming performance or process

using workplace communication system to report product performance, through written and verbal means.

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Knowledge Evidence

A person competent in this unit must be able to demonstrate knowledge of:

procedures related to own work role and quality, international quality standards, work health and safety (WHS) regulations, environmental procedures, SOP and housekeeping requirements

plant manufacturing operating manuals, enterprise policies and procedures

procedures to identify hazards and assess risks

oil and chemical spills and disposal guidelines and plant isolation documentation

basic problem-solving techniques related to quality procedures and consistent with level of responsibility

procedures for inspections, set point values and/or testing used to maintain specified product quality

steps to take in undertaking corrective actions to respond to defects in production or product quality

communication mechanisms used in the workplace to report on quality processes.

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