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Elements and Performance Criteria

  1. Identify and monitor critical control points in-process system
  2. Monitor performance in the process system
  3. Report corrective action

Performance Evidence

A person demonstrating competency in this unit must satisfy all of the elements, performance criteria and foundation skills of this unit, and must be able to provide evidence that they can:

co-ordinate in- process quality assurance, at least twice in line with required enterprise intervals, by:

following company policy and procedures for sampling and in-process inspection and testing

identifying the critical control points in the process system to monitor performance

identifying product and process trends from in-process inspections and/or test results

prioritizing corrective action to maintain production and product quality, according to standard operating procedures (SOP)

identifying options to rectify problems with processes and products and adjusting to improve performance according to standards

implementing corrective action or referring to a supervisor

reporting and communicating corrective action and improved performance.


Knowledge Evidence

A person competent in this unit must be able to demonstrate knowledge of:

procedures related to own work role and company quality assurance policy, national quality standards and practices, work health and safety (WHS) regulations, environmental procedures, SOP and housekeeping requirements

plant manufacturing operating manuals, enterprise policies and procedures

basic problem-solving techniques related to quality procedures and consistent with level of responsibility

quality assurance problems that need to be addressed through in-process monitoring of production and product

implications of inadequate attention to monitoring process and product quality

roles, responsibilities and steps necessary to isolate and quarantine suspect product

importance of maintaining equipment and instrument calibration

procedures and purpose of inspections and/or test schedules used to maintain specified product quality

steps to take in undertaking corrective actions to respond to defects in production or product quality

action to be taken when actual and/or emerging performance is outside specification limits

the potential environmental impact of out-of-standard performance on customers

communication mechanisms used in the workplace to communicate and report on quality processes.