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Elements and Performance Criteria

1. Analyse order to identify work requirements
   • Check plant, systems and equipment in accordance with workplace health and safety (WHS) requirements, environmental sustainability and safe working requirements and practices, Standard Operating Procedures (SOP), and housekeeping requirements.
   • Obtain and interpret order request and consignment note documentation.
   • Identify materials and supplies and schedules for dispatch.
   • Identify products in the order.
   • Plan sequence of work using workplace and product knowledge.
   • Select appropriate materials handling equipment meeting timeline for the dispatch.
2. Prepare goods for dispatch
   • Select goods for dispatch and check against product knowledge, labels and other identification systems.
   • Undertake operator level quality assessments of goods for dispatch and implement appropriate actions.
   • Sort, assemble and place products in storage or dispatch zones, in accordance with schedules.
   • Place order in storage or dispatch zones, in accordance with schedules.
   • Check order against dispatch schedule and order form.
3. Dispatch product
   • Communicate load requirements to carrier’s representative.
   • Load products for dispatch using using required materials handling equipment.
   • Identify and process damaged product during loading.
   • Confirm the load has been secured by checking with carrier.
4. Finalise documentation
   • Complete final check of documentation.
   • Attach security seals as required.
   • Communicate relevant information to appropriate personnel.
5. Analyse order to identify work requirements
   • Check plant, systems and equipment in accordance with workplace health and safety (WHS) requirements, environmental sustainability and safe working requirements and practices, Standard Operating Procedures (SOP), and housekeeping requirements.
   • Obtain and interpret order request and consignment note documentation.
   • Identify materials and supplies and schedules for dispatch.
   • Identify products in the order.
   • Plan sequence of work using workplace and product knowledge.
   • Select appropriate materials handling equipment meeting timeline for the dispatch.
6. Prepare goods for dispatch
   • Select goods for dispatch and check against product knowledge, labels and other identification systems.
   • Undertake operator level quality assessments of goods for dispatch and implement appropriate actions.
   • Sort, assemble and place products in storage or dispatch zones, in accordance with schedules.
   • Place order in storage or dispatch zones, in accordance with schedules.
   • Check order against dispatch schedule and order form.
7. Dispatch product
   • Communicate load requirements to carrier’s representative.
   • Load products for dispatch using using required materials handling equipment.
   • Identify and process damaged product during loading.
   • Confirm the load has been secured by checking with carrier.

Range Statement

Not Applicable

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Performance Evidence

A person demonstrating competency in this unit must satisfy all of the elements, performance criteria and foundation skills of this unit, and must be able to provide evidence that they can prepare and dispatch product, at least twice in line with required enterprise intervals, including:

undertaking preparations to prepare and dispatch product

following safe working practices when operating packaging and wrapping product systems

identifying causes and effects of packaging equipment or system faults and taking corrective action

identifying and monitoring process control points when packaging product

using mechanical handling and loading equipment to lift, carry and set down loads

using electronic and other control systems to control equipment to package product

communicating effectively and work safely with others, in the work area when undertaking packaging.

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Knowledge Evidence

A person competent in this unit must be able to demonstrate knowledge of:

workplace documentation and procedures relevant to packaging procedures and responsibilities, in the pulp and paper industry and covering:

work health and safety(WHS) procedures including activity or task specific high risk load shifting licensing requirements, plant clearance, job safety analysis, permit systems

freight transport regulations including load limits and restraint, driver fatigue and train of responsibility

Standard Operating Procedures (SOP) and housekeeping procedures for production and packaging schedules

dispatch and quality procedures and quality assurance documentation including ISO 9002

environmental sustainability requirements and practices

oil or chemical spills and disposal guidelines

work and customer orders

Material Safety Data Sheets (MSDS)

use of manual transfer techniques and requirements

operating parameters, variation and associated adjustments for dispatch processes

key features of maintenance systems including operator level maintenance as per site agreements, operator maintenance schedules, maintenance suppliers and pro-active maintenance strategies including Total Productive Maintenance (TPM) and Reliability Centred Maintenance (RCM)

key features of warehouse organization and traffic flow systems

use of electronic and other control systems, operation and application to make appropriate adjustments, which control dispatch of product, within level of responsibility.

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