1. Access and assess the work site
   • Access the work site in accordance with company requirements
   • Review work order in accordance with company requirements and clarify any issues with appropriate person(s)
   • Determine assessment method in accordance with work order and company requirements
2. Inspect site for pests and develop a pest management plan
   • Identify hazards and control risks in the work site in accordance with legislative, occupational health and safety (OHS) and company requirements
   • Select and use suitable personal protective equipment (PPE) in accordance with manufacturers' specifications and OHS and company requirements
   • Identify type and extent of pest and pest activity in accordance with work order and company requirements
   • Select most appropriate pestmanagement method option(s) to manage the pest in accordance with work order, manufacturers' specifications and environmental, legislative, OHS and company requirements
   • Advise client of proposed pest management plan in accordance with work order and company requirements
   • Confirm client willingness to proceed with implementation of the pest management plan in accordance with company requirements
3. Prepare work site
   • Identify hazards and control risks at the work site in accordance with manufacturers' specifications and environmental, legislative, OHS and company requirements
   • Determine the size and usage pattern of the work site to ensure safety of all personnel and efficient use of equipment and materials
   • Install appropriate signage and barriers as required to maximise public health and safety during the treatment operation
   • Identify any factors affecting the completion of the work order and advise promptly the appropriate person(s)
4. Select and prepare equipment and materials
   • Select and use suitable PPE in accordance with manufacturers' specifications and legislative, OHS and company requirements
   • Select equipment appropriate for completion of the pest management plan
   • Check operational effectiveness of application and access equipment in accordance with manufacturers' specifications and legislative, OHS and company requirements
   • Adjust equipment to suit operator's requirements in accordance with manufacturers' specifications
   • Select and locate materials appropriate for completion of the pest management plan in accordance with company requirements
   • Prepare materials for completion of the pest management plan in accordance with manufacturers' specifications and company requirements
5. Effect treatment
   • Treat work site using appropriate equipment, materials and pest management method options as identified in the pest management plan
   • Conduct all work using safe operating practices in accordance with manufacturers' specifications and environmental, legislative, OHS and company requirements
   • Respond to emergency situations using emergency response procedures in accordance with manufacturers' specifications and environmental, legislative and company requirements
6. Restore work site and complete documentation
   • Collect and remove all equipment, materials and waste in accordance with work order and environmental, legislative, OHS and company requirements
   • Restore the work site in accordance with the work order and client requests, environmental and company requirements
   • Remove any signage and barriers used when the work site is available for re-use in accordance with work order and OHS and company requirements
   • Complete and distribute regulatory and company documentation in accordance with legislative and company requirements
7. Clean, safety-check and store equipment
   • Clean and decontaminate equipment and PPE in accordance with manufacturers' specifications and environmental, OHS and company requirements
   • Safety-check equipment and PPE and record any maintenance required in accordance with manufacturers' specifications and environmental, OHS and company requirements
   • Store cleaned equipment and PPE to allow ready access and re-use in accordance with company requirements
   • Dispose of all collected waste in accordance with work order, manufacturers' specifications and environmental, legislative, OHS and company requirements
   • Treat exposed skin to remove any contamination in accordance with manufacturers' specifications and OHS and company requirements

Refer to Evidence Guide

The evidence guide identifies the requirements to be demonstrated to confirm competence for this unit Assessment must confirm sufficient ability to use appropriate skills and knowledge to modify the environment to manage pests Assessment of performance should be over a period of time covering all categories within the range statement that are applicable in the working environment

Critical aspects of competency

Accurate identification of the hazards and risks associated with pest management

Accurate identification of the type of pest and pest activity

Compliance with company and legislativeregulatory requirements

Knowledge of emergency response procedures

Knowledge of hierarchy of hazard control

Outcomes achieved in relation to work order

Safe and appropriate pest management methods

Selection of appropriate equipment and materials for the task

Knowledge needed to achieve the performance criteria

Knowledge and understanding are essential to apply this unit in the workplace to transfer the skills to other contexts and to deal with unplanned events The knowledge requirements for this unit are listed below

Types of pests relevant to the area and their life cycles habits and harbourages

Pest ecology as related to pest management operations

Physical controls associated with managing pests in a range of environments and conditions

Product knowledge including manufacturers specifications

OHS legislation and procedures

Applicable regulations codes of practice and industry advisory standards

Safe work practices with equipment and PPE

Injury dangerous occurrence and incident reporting

Licensing requirements for pest management control in accordance with relevant Commonwealth and stateterritory legislation and local government regulations

Work order specifications

Company management structure and reporting procedures

Enterprise maintenance and servicing procedures

Specific skills needed to achieve the performance criteria

To achieve the performance criteria some complementary skills are required These are

hazard identification and risk control

applying correct manual handling techniques

reading interpreting and comprehending directions and safety instructions in equipment manuals and on chemical labels and MSDS

handling and disposing safely of chemicals

working safely at heights and in confined spaces

communicating clearly and concisely using written and verbal modes

requesting advice or further information

seeking and receiving feedback

working on an individual basis and within a team

planning and organising work

sourcing organising and recording information

customer service

Other units of competency that could be assessed with this unit

Competence in this unit may be assessed in conjunction with

PRMPMB Assess pest management options

PRMPM02B Assess pest management options

PRMPMB Apply pesticide to manage pests

PRMPM06B Apply pesticide to manage pests

PRMPMB Implement a pest management plan

PRMPM07B Implement a pest management plan

PRMPMB Advise client on pest management options

PRMPM09B Advise client on pest management options

PRMPMA Prepare and present a pest management submission including quotation

PRMPM43A Prepare and present a pest management submission including quotation.

Resources required to assess this unit

The following resources should be available

access to a suitable work site or other venue

access to suitable equipment and materials

access to personal protective equipment

access to equipment operating manuals and MSDS

access to plain English version of relevant statutes and procedures

work order instructions work plans and schedules and policy documents

assessment instruments including personal planner and assessment record book

Gaining evidence to assess this unit

For valid and reliable assessment of this unit the competency should be demonstrated in the field by reviewing the outcome of at least one complete practical activity under normal industry operating conditions or if this is not practicable in a simulated work environment

The competency should be demonstrated over a period of time and observed by the assessor

The assessment needs to establish competency in nonchemical controls

The competency is to be demonstrated in a range of situations which may include customerworkplace interruptions and involvement in related activities normally experienced in the workplace

Supplementary evidence may be obtained from relevant written correspondence with existing and potential clients This information must be relevant by showing evidence of the candidates work performance

Other forms of gaining evidence such as through oral questioning and hypothetical situations scenarios may be used to supplement but not substitute for the practical demonstration of competence

Key competency levels

There are a number of processes that are learnt throughout work and life which are required in all jobs They are fundamental processes and generally transferable to other work functions Some of these are covered by the key competencies although others may be added

Information below highlights how these processes are applied in this competency standard