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Elements and Performance Criteria

1. Record and retain original notes
   • Use official notebooks to record original notes relating to incidents and occurrences in appropriate format and timeframe.
   • Make notes that meet content and sequencing requirements within required timeframes.
   • Record identifying information retain and secure for the length of time required by law.
2. Use notes to make statements
   • Use notes to refresh memory and provide factual basis for statements.
   • Maintain receipts and bank records.
   • Format details for statements.
3. Use notes to give evidence
   • Use notes to refresh memory prior to giving evidence, enabling concise and factual answers.
   • Request authority of presiding official to refer to notes while giving evidence in court.
   • Present factual, correctly sequenced evidence that reflects information in notes.
   • Employ presentation standards.
4. Compile reports
   • Collect, analyse and organise information for reports into a logical sequence according to the purpose and audience of each report.
   • Format reports to meet organisational requirements for structure, style and content.
   • Complete incident reports containing all required information and outcomes.
   • Produce reports required for information management systems.
5. Record and retain original notes
   • Use official notebooks to record original notes relating to incidents and occurrences in appropriate format and timeframe.
   • Make notes that meet content and sequencing requirements within required timeframes.
   • Record identifying information retain and secure for the length of time required by law.
6. Use notes to make statements
   • Use notes to refresh memory and provide factual basis for statements.
   • Maintain receipts and bank records.
   • Format details for statements.
7. Use notes to give evidence
   • Use notes to refresh memory prior to giving evidence, enabling concise and factual answers.
   • Request authority of presiding official to refer to notes while giving evidence in court.
   • Present factual, correctly sequenced evidence that reflects information in notes.
   • Employ presentation standards.
8. Compile reports
   • Collect, analyse and organise information for reports into a logical sequence according to the purpose and audience of each report.
   • Format reports to meet organisational requirements for structure, style and content.
   • Complete incident reports containing all required information and outcomes.
   • Produce reports required for information management systems.

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

applying legislation, rules, and organisational practices and procedures including WHS relating to official note taking or working in an office environment

interpreting notes and giving evidence

taking notes sequencing events chronologically

compiling reports

assigning report and file numbers

operating equipment and/or technology to prepare reports

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Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

reasons for and key requirements of note taking for official purposes

essential elements of a report

legislative and organisational requirements for structure and content of official reports and statements

requirements for giving evidence

information management including retention and security of notes

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