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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Provide information and options
  2. Provide support to Indigenous Australians involved in court proceedings
  3. Provide information and options
  4. Provide support to Indigenous Australians involved in court proceedings

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

applying legislation, regulations and policies relating to courts administration, including those relating to Indigenous people and communities

dealing effectively with Indigenous communities and people in a culturally appropriate manner

responding sensitively and appropriately to disclosure and cultural issues

maintaining confidentiality

negotiating, using collaborative skills, between court, client, client’s family and community, and other service providers

gathering and interpreting information


Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

legislation, regulations, policies, procedures and guidelines relating to courts, court users and Indigenous communities

criminal and civil justice systems and legislation conferring jurisdiction

courts administration structure

principles of judicial independence

range of referral sources and associated protocols for working with Indigenous clients

policy approaches to courts administration that are specifically applicable to Indigenous people, including fine payment schemes, alternative sentencing options and flexible case management procedures

social, historical, political and economic context of Indigenous justice issues

Indigenous culture and customs

local Indigenous issues and social structures

procedures relating to public services legislation, including WHS and environment, in the context of court support services

principles of financial budgeting and assessment

equity and diversity principles