Required skills

initiative and enterprise skills to apply

legislation rules and organisational practices and procedures relating to court functions

procedures relating to public sector legislation such as OHS and environment in the context of court functions

problemsolving skills in response to contingencies

communication skills to

deal effectively with a diverse range of stakeholders such as judicial support officers associates court reporters interpreters sheriffs officers and parties in custody

make proclamations

instruct court users

administer oaths

interpersonal skills to respond to diversity including gender and disability

technical skills to type

technology skills to

operate technology

apply courtspecific software

selfmanagement skills to work ethically

Required knowledge

courts administration structure

standard court operating procedures and protocols

principles of judicial independence

current approaches to courts administration

organisational policies and procedures relating to carrying out court orderly functions

rules procedures and practice directions

oaths affirmations and their administration

court technology

recordmanagement procedures and protocols

equal employment opportunity principles

equity and diversity principles

public sector legislation such as OHS and environment in the context of court functions

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to

apply appropriate security measures

arrange required courtroom equipment and technology

monitor and provide instructions on court protocols

apply court documentary requirements

apply court duties within scope of authority

provide appropriate actions in relation to orders of the court

Consistency in performance

Competency should be demonstrated by carrying out court orderly functions on a range of occasions over time

Context of and specific resources for assessment

Assessment must comply with

applicable regulations and codes

workplace procedures and protocols

Access may be required to

a workplace environment or one that closely resembles normal work practices and replicates the range of conditions likely to be encountered when carrying out court orderly functions including coping with difficulties irregularities and breakdowns in routine

legislation policy procedures and protocols relating to court orderly functions

case studies and workplace scenarios to capture the range of situations likely to be encountered when carrying out court orderly functions

Guidance information for assessment

The following assessment methods are suggested

oral questioning about relevant legislation acting ethically and applying processes

observation of the candidate responding to a range of contexts to ensure achievement of the unit outcomes

feedback from peers andor supervisor that the candidate consistently applies relevant workplace procedures

review of records completed by candidate or reports of performance

In all cases practical assessment should be supported by questions to assess underpinning knowledge and those aspects of competency that are difficult to assess directly Questioning techniques should suit the language and literacy levels of the candidate

Equipment and technology may include:

Courtroom amenities may include:

Court forms and documents may include:

Instructions to court users may include:

Special court requirements may include:

Persons may include:

Oaths and affirmations may include:

Contingencies may include:

Orders of the court may include:

Documentary requirements of court outcomes may include: