Elements and Performance Criteria
- Complete preliminary requirements prior to carrying out possessions and evictions.
- Writs/warrants are checked prior to execution to confirm their validity, expiry date and detailed requirements.
- Where relevant, notices to vacate are prepared and delivered and possession/eviction dates and times are confirmed with the occupant, where possible, in accordance with legislative requirements and timeframes.
- Possession/eviction dates and times are confirmed with other personnel to be present, and their responsibilities are outlined in accordance with legislative requirements.
- Risk assessments are conducted to identify potential safety issues, and assistance is arranged according to the level of identified risk, organisational policy and procedures and legislative requirements.
- Arrangements are made for payment of possession/eviction fees according to organisational policy and procedures.
- Use relevant protocols to conduct possessions and evictions.
- If the plaintiffs or their representatives are unable to attend, the possession/eviction is rescheduled in accordance with legislative requirements and timeframes.
- All persons on the premises without right are requested to leave in accordance with legislative requirements and organisational policy and procedures.
- If relevant occupants refuse to leave they are forcibly removed in accordance with legislative powers, and contingencies are dealt with using standard operating procedures.
- Where assistance is required to remove occupants, this is obtained according to organisational policy and procedures.
- Once all required persons, goods and chattels are outside the property line, possession is given to plaintiffs or their representatives in accordance with conditions of writ or warrant.
- Complete administrative requirements.
- Signatures of plaintiffs or their representatives are obtained on a receipt of possession, which is retained with the writ/warrant in accordance with legislative and organisational requirements.
- Payment of possession/eviction fees is receipted according to organisational policy and procedures.
- Organisational records are completed and reportingrequirements are met according to organisational policy, procedures and timeframes.