Elements and Performance Criteria
- Provide information and options on rules and legislation.
- Consultative links are established with other agencies, organisations and the public having regular dealings with the court.
- Consulting and advisory service is provided on issues relating to the operation of the court.
- Legislation is interpreted, explained and applied in the context of specific as well as general practice and procedures.
- Impact of legislative change is interpreted and assessed for its effect on practice and procedures, and advice is provided on its application.
- Input is provided to the development of organisational policy and procedures to implement changes in legislation.
- Modify systems and procedures.
- Policies, procedures and practices are evaluated and problems are identified and analysed.
- Systems and methods of work are reviewed and staffing levels are managed to achieve agreed objectives.
- Consultations are undertaken with a range of stakeholders to improve practice and procedures.
- Alternative approaches are identified and assessed, and strategies and solutions are developed.
- New or improved systems and procedures are designed to comply with legislation, and rules and resource implications of changes are determined.
- Foster commitment to changed systems and procedures.
- Range of strategies is used to foster a positive attitude to changed systems and procedures.
- Information and strategies are provided to staff on the requirements for effective change management and any transition arrangements.
- Resources required to implement procedures within court administration are obtained and applied.
- Leadership strategies are used to assist others to deal with ambiguity and adapt to change.