This section describes the essential skills and knowledge and their level required for this unit

Required skills

Look for evidence that confirms skills in

applying objective and impartial evaluation of conflicting requirements

using ethical decision making

preparing written advice and reports requiring accuracy of expression

accessing legislation and codes of ethics electronically or in hard copy

tailoring communication to suit different audiences

responding to diversity including gender and disability

applying occupational health and safety procedures relating to ethical work practices

Required knowledge

Look for evidence that confirms knowledge and understanding of

the nature of ethics and ethical values

fundamental ethical principles such as justice respect for persons procedural fairness confidentiality responsible care

values of public sector office

natural justiceprocedural fairness

equal employment opportunity equity and diversity principles

where to access ethical decision makingproblem solving models organisational codes and procedures

procedures for declaring conflicts of interest

protocols for reporting fraud corruption and maladministration

occupational health and safety procedures relating to ethical work practices

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for the Training Package

Units to be assessed together

Prerequisite units that must be achieved prior to this unitNil

Corequisite units that must be assessed with this unitNil

Coassessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include but are not limited to

PSPGOVB Build and maintain internal networks

PSPGOV303B Build and maintain internal networks

PSPGOVB Access and use resources and financial systems

PSPGOV305B Access and use resources and financial systems

PSPGOVB Organise workplace information

PSPGOV307B Organise workplace information

PSPGOVB Work effectively with diversity

PSPGOV308B Work effectively with diversity

PSPGOVA Address client needs

PSPGOV309A Address client needs

PSPGOVA Use workplace communication strategies

PSPGOV312A Use workplace communication strategies

PSPGOVA Contribute to conflict management

PSPGOV314A Contribute to conflict management

PSPIMA Process claims

PSPIM301A Process claims

PSPLANDA Investigate tenure and land use history

PSPLAND302A Investigate tenure and land use history

PSPLEGNB Comply with legislation in the public sector

PSPLEGN301B Comply with legislation in the public sector

PSPOHSA Contribute to workplace safety

PSPOHS301A Contribute to workplace safety

PSPPROCA Undertake basic procurement

PSPPROC302A Undertake basic procurement

This unit should be coassessed with other units to supply the context for ethical behaviour

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria look for evidence that confirms

the knowledge requirements of this unit

the skill requirements of this unit

application of Employability Skills as they relate to this unit

ethical conduct in a range of or more contexts or occasions over time where contexts may be generalist or specialist work activities such as building and maintaining networks delivering client services using financial resources procuring goods or services etc

Resources required to carry out assessment

These resources include

ethicsrelated legislation and guidelines

codes of conduct and codes of ethics

public sector standards procedures and protocols

ethical decision makingproblem solving models

managermentornetwork who role models ethical conduct

Where and how to assess evidence

Valid assessment of this unit requires

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when working ethically in a public sector environment including coping with ambiguity difficulties irregularities and breakdowns in routine

ethical conduct in a range of or more contexts or occasions over time where contexts may be generalist or specialist work activities such as building and maintaining networks delivering client services using financial resources procuring goods or services etc

Assessment methods should reflect workplace demands such as literacy and the needs of particular groups such as

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include but are not limited to a combination of or more of

case studies

portfolios

questioning

scenarios

simulation or role plays

authenticated evidence from the workplace andor training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments

Ethical values and principles may include:

Work practices may include:

Legislation and guidelines may include:

Public resources may include:

Use of public resources includes:

Conflicts of interest may include:

Ethical problems which may need to be referred rather than resolved at this level may include:

Referrals of ethical problems may be made to:

Processes for resolving ethical problems may include:

Unethical conduct may include: