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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Apply information relating to the machinery of Government
   • Identify, access and apply up-to-date information relating to machinery of Government relevant to work responsibilities.
   • Identify ambiguity in the structure and function of the organisation or work area as a result of past, present or future changes and seek and implement advice on required work priorities and outcomes for the transition period.
   • Manage role ambiguity as a result of past, present or future changes.
2. Apply knowledge of organisational functions
   • Access and apply up-to-date information relating to the structure and functions of the organisation.
   • Identify appropriate persons to ensure correct levels of authority are utilised to deal with responsibilities within the organisation.
   • Identify areas of work where delegations apply and confirm delegation levels within the organisation.
   • Obtain approvals in the workplace in accordance with organisational delegations.
3. Apply knowledge of protocols
   • Identify, access and apply up-to-date information relating to government protocols.
   • Observe protocols in dealings with other organisations and with persons from within and outside the organisation.
   • Adhere to written protocols, formats and standards in writing government documents.
4. Apply information relating to the machinery of Government
   • Identify, access and apply up-to-date information relating to machinery of Government relevant to work responsibilities.
   • Identify ambiguity in the structure and function of the organisation or work area as a result of past, present or future changes and seek and implement advice on required work priorities and outcomes for the transition period.
   • Manage role ambiguity as a result of past, present or future changes.
5. Apply knowledge of organisational functions
   • Access and apply up-to-date information relating to the structure and functions of the organisation.
   • Identify appropriate persons to ensure correct levels of authority are utilised to deal with responsibilities within the organisation.
   • Identify areas of work where delegations apply and confirm delegation levels within the organisation.
   • Obtain approvals in the workplace in accordance with organisational delegations.
6. Apply knowledge of protocols
   • Identify, access and apply up-to-date information relating to government protocols.
   • Observe protocols in dealings with other organisations and with persons from within and outside the organisation.
   • Adhere to written protocols, formats and standards in writing government documents.

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

locating and accessing information

acquiring, retaining and recalling information

applying information and protocols

discarding redundant information

dealing with ambiguity and machinery of Government changes

communicating with a diverse workforce

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Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

Westminster System

separation of powers

systems of government

Parliamentary structures (bicameral/unicameral)

role and function of Parliament

role and structures of Parliamentary committees

application of statutory requirements imposed by central agencies, including Treasury, Premiers, Prime Minister and Cabinet

Parliamentary procedures impacting on the organisation (including petitions, Ministerial statements, Question Time, Questions without Notice, Questions on Notice)

Parliamentary process and how it affects operational objectives and timeframes

Cabinet processes

Bill to Act process

Machinery of Government and administrative arrangements

range and type of legislation relating to the public sector including occupational health and safety

public sector code/s of ethics, code/s of conduct and statements of values

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