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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Provide diversity input to strategies, policies and plans
  2. Attract, develop and promote a diverse workforce
  3. Monitor diversity outcomes
  4. Provide diversity input to strategies, policies and plans
  5. Attract, develop and promote a diverse workforce
  6. Monitor diversity outcomes

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

analysing diversity data

planning and developing diversity objectives and effectiveness measures

developing, monitoring and reporting on the progress of diversity strategies

communicating with people from diverse backgrounds

responding to diversity, including disability and gender

managing diverse teams

applying intercultural management

using communication involving exchanges of complex oral information

using a variety of words and language structures to explain complex ideas to diverse audiences

interpreting and explaining complex, formal documents and assisting others to apply them in the workplace

preparing written advice and reports requiring reasoning and accuracy of expression


Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

qualitative and quantitative data analysis

cultural diversity, including issues of racism, discrimination, harassment and victimisation

benefits of workplace diversity

strategies to overcome challenges associated with workplace diversity

equal employment opportunity, access and equity principles

productive diversity principles including flexibility, multiplicity, devolution, negotiation and pluralism

the relationship between a culture of valuing diversity and the achievement of the organisation's core business plans and strategies

institutional racism and resulting indirect discrimination

jurisdictional legislation, instructions, directions and standards that underpin or impact on workplace diversity

public sector policies, practices and procedures related to diversity