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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Assess compliance of workplace conditions and entitlements with workplace relations legislation
  2. Review non-compliant workplace conditions and entitlements and propose resolution strategies
  3. Contribute to compliance with workplace relations legislation
  4. Assess compliance of workplace conditions and entitlements with workplace relations legislation
  5. Review non-compliant workplace conditions and entitlements and propose resolution strategies
  6. Contribute to compliance with workplace relations legislation

Performance Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

reading, interpreting and communicating legislation, regulations, policies, procedures and guidelines relating to workplace relations

preparing reports and correspondence containing information that is impartial, validated, accurate and complete

communicating impartially and diplomatically with diverse stakeholders, including conducting open discussions and using appropriate questioning techniques

planning and prioritising work

working as a member of a team

consulting and providing advice

organising and planning skills to administer and manage records and files


Knowledge Evidence

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

workplace relations framework

workplace relations legislation, including conditions and entitlements

relevant support organisations

common and case law

strategies for encouraging compliance, including advice sheets and checklists and transparency of workplace arrangements

roles and responsibilities of stakeholders, including employers, employees, legal representatives, unions, advisory bodies and other government agencies

procedures and protocols for reporting non-compliance with workplace relations legislation

consequences of non-compliance with workplace relations legislation

organisational policies and procedures relating to managing compliance with workplace relations legislation